Remote learning and supports
New to online learning? We know it’s a big adjustment! We’ve prepared a Student Remote Learning Kit with lots of great resources to help you succeed.
How to contact student services remotely
Last updated Dec. 17
Staff from student services are here to help you with all the usual supports and resources. We’re just offering these services remotely while only limited on-campus activity takes place.
Here are the most recent hours of operation and the best way to contact each service by campus.
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About Accessibility Services
Accessibility advisors are here to provide information and support based on your individual needs to ensure your academic success at Georgian.
Hours of operation
Monday to Thursday, 8 a.m. to 7 p.m.
Friday, 8 a.m. to 4:30 p.m.
How to reach us
By phone:
- All campuses – 1.877.722.1523
By email:
About awards, scholarships and bursaries
Georgian offers awards, scholarships and bursaries to students of all walks of life to help you pay your way to graduation. You can afford this!
Hours of operation
Monday to Friday, 8 a.m. to 4:30 p.m.
How to reach us
By phone:
- All campuses – 705.722.1530
By email:
About the Clinical Placement Office
The Clinical Placement Office assists students in Health, Wellness and Sciences programs.
Note: Human Services and Community Safety students should contact the Field Placement Office at fieldplacement@georgiancollege.ca.
Hours of operation
Monday to Friday, 8 a.m. to 4 p.m.
How to reach us
By email:
About Co-operative Education and Career Success
Co-operative Education and Career Success provides support for co-op work experiences, job searching, career planning and more.
Hours of operation
Monday to Thursday, 8 a.m. to 7 p.m.
Friday, 8 a.m. to 4:30 p.m.
How to reach us
By phone:
- All campuses – 1.877.722.1523
Book an appointment:
- Students only: book an appointment using GeorgianConnects
By email:
- Students: studentsuccess@georgiancollege.ca
- Employers/staff: careerandcoop@georgiancollege.ca
About Mental Health and Well-being
Georgian cares about your mental health and well-being. Our student portal resources can help you increase awareness, link you to important information and services, and keep you up to date with what’s happening to support mental health and well-being at your campus.
Counselling
All Georgian students learning in Canada have access to free, confidential counselling. Our professional counsellors are here to discuss personal and mental health concerns that are impacting your life and/or academics.
Hours of operation
Phone-in counselling hours for fall 2020 and winter 2021:
- Monday to Thursday, 8 a.m. to 7 p.m.
- Friday, 8:30 a.m. to 4:30 p.m.
- *Same day virtual drop-in counselling appointment available for time sensitive and urgent matters.
How to reach us
By phone:
- All campuses – 1.877.722.1523
By email:
- Indigenous student counselling – Kathy.Marsden@georgiancollege.ca
About the Field Placement Office
The Field Placement Office assists students in Human Services and Community Safety programs.
Note: Health, Wellness and Sciences students should contact the Clinical Placement Office at clinicalplacementoffice@georgiancollege.ca.
Hours of operation
Monday to Friday, 9 a.m. to 5 p.m.
How to reach us
By phone:
- All campuses – 705.329.3103
By email:
About Financial Aid/OSAP
Financial Aid/OSAP offers a variety of services to help you meet your financial responsibilities, including OSAP and related programs, bursaries and emergency funding.
Hours of operation
Monday to Friday, 8:30 a.m. to 4 p.m.
How to reach us
By phone:
- All campuses – 705.722.1530
By email:
About Georgian FoodLocker
Operated by the Georgian College Students’ Association (GCSA), the Georgian FoodLocker is a confidential, emergency on-campus food bank for Georgian College students in need.
Hours of operation
Request form accessible at all times in the student portal
How to reach us
Online:
- All campuses – Complete the Food Locker request form
About Georgian Stores
Georgian Stores includes Bear Essentials and the Bookstore. Here, you’ll find many of the essentials you need to succeed with your studies and more!
Hours of operation
All stores are closed, but online ordering and delivery are available
How to reach us
Online:
- All campuses – Visit GeorgianStores.com to place your online order
By phone:
- 705.728.1968, ext. 1202
By email:
About health and dental insurance
Georgian students have insurance coverage from a health and dental plan from Georgian College Students’ Association (GCSA), known as MyStudentPlan.
Hours of operation
Monday to Friday, 8 a.m. to 6 p.m.
How to reach us
Online:
By phone:
- All campuses – General inquiries line: 1.877.746.5566, ext. 7249
By email:
About Indigenous Services
Indigenous Student Advisors and Georgian’s Getsijig (Indigenous Education Counsellor) are here to support you, whether academically, personally or spiritually.
Hours of operation
Monday to Friday, 8 a.m. to 5 p.m.
How to reach us
By email:
- Indigenous Advisors
- Indigenous Education Counsellor
About Information Technology
The Information Technology (IT) department manages student email, Blackboard, Banner and Orbis. They can help with passwords and IT- and computer-related questions and problems.
Hours of operation
7 days/week, 24 hours/day
How to reach us
By phone:
- All campuses – 705.728.1968, ext. 1732
About Segal International Centre
Georgian’s International Centre is your home away from home. We are here to help international students with any problems, information or assistance you need throughout your journey at Georgian.
Hours of operation
Monday to Friday, 8 a.m. to 4:30 p.m.
How to reach us
By phone:
- All campuses – 705.728.1968, ext. 1218
By email:
- General inquiries – international@georgiancollege.ca
- Housing – gcintlhousing@georgiancollege.ca
- Insurance – gcintlinsurance@georgiancollege.ca
- Application inquiries – gcintlrecruit@georgiancollege.ca
- Immigration – gcimmigrationadvisor@georgiancollege.ca
About International Student Advisors
International Student Advisors assist students with making the transition to Canadian and student life. They can help with visa, study and work permit applications.
How to reach us
By email:
About the Language Help Centre
The Language Help Centre can help you with using proper grammar, writing clear sentences, creating paragraphs or preparing a presentation.
Hours of operation
Monday to Thursday, 9 a.m. to 7 p.m.
Friday, 10 a.m. to 3 p.m.
How to reach us
Online:
- Online support by Webex will be available
By email:
About our Library
Our Georgian College Library provides online services and electronic resources. Get research help, access our eBook databases and more.
Hours of operation
Visit the Library website for all service hours
How to reach us
Online:
- Review all online library services on the Library website
By phone:
- All campuses – 1.877.890.8477
By email:
About the Math Centre
The Math Centre is here to help you with general math, financial, physics, calculus, statistics, accounting and more.
Hours of operation
Visit the Math Centre page for service hours.
How to reach us
Online:
- Online support is available
By phone:
- All campuses – 705.728.1968, ext. 1307
By email:
- academicsuccess@georgiancollege.ca
- Emails will be answered within 48 hours
About ONEcard
ONEcard is the official Georgian College identification card. It’s your student card, library card, print card, athletic centre pass, bus pass, and a convenient method of payment for select vendors and services both on and off campus
Hours of operation
Monday to Friday, 8:30 a.m. to 4 p.m.
How to reach us
By phone:
- All campuses – 705.728.1968, ext. 1756
By email:
About the Peer Mentor program
Peer Mentors are upper year Georgian College students who play a pivotal role in building community, a sense of belonging and connection at Georgian, and empower students to flourish through their first-year experience at college and beyond.
Hours of operation
Monday to Friday, 8:30 a.m. to 4:30 p.m.
How to reach us
Online:
- Visit the Peer Mentor web page to request to become a mentor or mentee
By email:
About the Registrar’s Office
The Office of the Registrar is where you go to talk to someone about course registration, tuition payments, OSAP, credit transfers, and more.
Hours of operation
Monday to Friday, 8:30 a.m. to 4 p.m.
How to reach us
By phone:
- All campuses – 705.722.1511
By email:
About Student Advisors
Student advisors can help explore your academic goals, manage stress and time management, as well as connect you with campus supports.
Hours of operation
Monday to Friday, 8 a.m. to 4:30 p.m.
Service will be provided virtually, by telephone or through video conferencing (WebEx) on all campuses. Only under exceptional circumstances will appointments be in person.
How to reach us
Online:
- To book an appointment, please access your student portal. Once logged in, you will find the option in the top left-hand corner. It will show you the times your student success advisor is available to meet.
By email:
- Alternatively, you can email studentadvisor@georgiancollege.ca and your student success advisor will get back to you as soon as possible.
About Testing Services
Testing Services is providing online testing services for admission tests, which include the CPA test, Prior Learning Assessment and Recognition (PLAR) and placement testing.
Limited testing services are available to accommodate students with exceptional circumstances.
Hours of operation
Please contact Testing Services for inquiries about admission testing and other exceptional student circumstances.
How to reach us
By phone:
- All campuses – 1.877.722.1523
By email:
- All campuses – studentsuccess@georgiancollege.ca
About Tutoring
Tutoring is a free service for all Georgian students. Book an appointment to review your tutoring needs. Tutors are matched on a one-to-one basis.
Hours of operation
Hours will vary based on student and tutor availability. Visit the Tutoring page for service hours.
How to reach us
By phone:
- 705.728.1968, ext. 1307
By email:
About the Writing Centre
The Writing Centre help students become stronger and more confident writers. Get feedback on your paper and learn writing tips, techniques and strategies to succeed in your assignments.
Hours of operation
Emails will be answered between 9 a.m. and 5 p.m. within 48 hours. Visit the Writing Centre page for service hours.
How to reach us
Online:
- Online support is available
By phone:
- 705.728.1968, ext. 1307
By email:
Preparing to learn online
Tips to transition from in-class to remote learning
Consider these tips to transition from in-class learning to remote learning:
- Remember your instructor is here to support you – we’re all in this together.
- This is a transitioning period and adjustment for everyone; please be flexible.
- Online learning can be a new and exciting experience, embrace the opportunity to develop new skills.
- Make sure to check in with your course regularly, as updates will happen (announcements, course messages, emails, etc.).
- Stay organized and find a system that works best for you. Be mindful of deadlines and ensure you have sufficient time to complete your course work.
- Be sure to review your course outline and critical path in your course site(s), as it may be updated throughout the rest of the semester.
- Review this article on the student portal about virtual classroom etiquette.
Georgian’s own student advisors have created 21 tips to help you succeed, especially if you’re new to college or haven’t taken an online course.
Learning to Learn Online is a resource created by students for students, to help ease the shift from traditional classrooms to online environments.
Studyonline.ca, by Contact North, recommends 12 steps to get ready to learn online, including how to set up your work space.
Blackboard
How to log in to Blackboard
- Blackboard is Georgian College’s primary Learning Management System (LMS) and allows us to transform the traditional classroom into the digital realm.
- To access your Blackboard course site, you are required to log in to gc.blackboard.com.
- Prepare your computer and ensure your browser is compatible with Blackboard.
- For more information, visit Blackboard.com – Student Help.
- Students can now call 1-844-788-9892 to receive dedicated support for Blackboard.
Need help navigating Blackboard?
Watch our Blackboard orientation video, where we cover the essential items for your course progression and help you to become more comfortable using Blackboard.
Join us for a student systems support hub session. Hosted Monday to Friday over WebEx, these sessions will show you how to access, navigate and utilize your student systems such as Blackboard, Banner and MyPath. View the schedule and find out how to attend!
Blackboard resources
WebEx
About WebEx
A WebEx meeting is an online meeting that allows you to virtually meet with other people, without leaving your home or office.
WebEx meetings require a computer with Internet access and a separate phone line. By logging into the meeting over the internet, you will be able to see the presenter’s computer screen. By calling into the conference phone number, you will be able to hear the presenter and other participants.
**The first time you use WebEx, please allow yourself approximately five minutes to log in and get set up. Your computer will need time to automatically download the free WebEx plugin that will allow you to join the meeting.
WebEx resources
LinkedIn Learning and productivity tips
About LinkedIn Learning
LinkedIn Learning is a website dedicated to online learning by providing access to thousands of online video tutorials created by industry experts.
To access the LinkedInLearning platform, follow the steps below:
- Visit the LinkedIn Learning website.
- In the top right corner, click on Sign in.
- Click on Sign in with your organization account.
- On the next page, enter “georgiancollege.ca” only and choose Continue.
- You will be redirected to Georgian’s Central Authentication System. Enter your username and password (the same login credentials you use to log into Blackboard or the student portal).
Recommended courses
Self-care
GC@3
Join others in the Georgian community for mindfulness practices – opportunities to pause, connect, and keep grounded during this difficult time.
- Mindful Monday: 9 to 9:10 a.m., join
- Well-being Wednesday: Noon to 1 p.m., join *longer practice
- Focus Friday: 3 to 3:10 p.m., join
Participating is easy! Join us via WebEx. Mute your audio, turn your personal video off and settle into a space that’s comfortable for you.
Additional resources
Georgian Learning Guarantee
At Georgian, we guarantee a learning experience of exceptional quality, where you’ll achieve your learning outcomes whether you’re studying remotely, in-person or a combination of both. We’ll support you every step of the way, whether you need career advice, tutoring, personal and academic counselling, technical help, financial assistance, and so much more.
We want you to succeed. Rest assured we’ve got your back, so much so, if you choose to withdraw from your program before June 18, 2021, we’ll apply your tuition fees to the first semester when you return in September 2021, January 2022 or May 2022. You choose the program. All you have to do is reapply and be accepted. For returning students, the same applies. We’ll apply your tuition fees for your next semester when you return in 2021 or January or May 2022. That’s our Georgian Learning Guarantee.
Eligibility – Registered summer full-time and part-time credit students in Georgian only programs; where program is available; tuition fees only; student is responsible for ancillary fees. Ontario Learn and all partner programs, such as but not limited to, Lakehead-Georgian and collaborative nursing are ineligible. Georgian students on co-op, placements or clinical placements during summer semester are also ineligible.
Students must pay their fees in full before they’re eligible to apply. The Georgian Learning Guarantee can only be accessed once in an academic year (e.g. fall 2020, winter 2021 or summer 2021).
Have questions about withdrawing and reapplying? Read our Georgian Learning Guarantee FAQs.
This resource is a derivative of the Student Learning Kit by Humber Open Learning Centre. This work is licensed under a Creative Commons Attribution 4.0 International License.
