hands typing on a laptop computer

Remote learning and supports

New to online learning? We know it’s a big adjustment! We’ve prepared a Student Remote Learning Kit with lots of great resources to help you succeed.

How to contact student services remotely

Last updated Nov. 23

Staff from student services are here to help you with all the usual supports and resources. We’re just offering these services remotely while only limited on-campus activity takes place.

Here are the most recent hours of operation and the best way to contact each service by campus.

Legend: BA | Barrie, MI | Midland, MU | Muskoka, OV | Orangeville, OR | Orillia, OS | Owen Sound, SGB | South Georgian Bay

I want to contact…

an accessibility advisor assisting a student with adaptive technology
AccessibilityGeorgian College Chevron

About Accessibility Services

Accessibility advisors are here to provide information and support based on your individual needs to ensure your academic success at Georgian.

Hours of operation

Monday to Thursday, 8 a.m. to 7 p.m.
Friday, 8 a.m. to 4:30 p.m.

How to reach us

By phone:

  • All campuses – 1.877.722.1523

By email:

a group of four students sitting on the floor with notebooks, laptops and coffee mugs
Awards, scholarships and bursariesGeorgian College Chevron

About awards, scholarships and bursaries

Georgian offers awards, scholarships and bursaries to students of all walks of life to help you pay your way to graduation. You can afford this!

Hours of operation

Monday to Friday, 8 a.m. to 4:30 p.m.

How to reach us

By phone:

  • All campuses – 705.722.1530

By email:

a young man smiling
Clinical Placement OfficeGeorgian College Chevron

About the Clinical Placement Office

The Clinical Placement Office assists students in Health, Wellness and Sciences programs.

Note: Human Services and Community Safety students should contact the Field Placement Office at fieldplacement@georgiancollege.ca.

Hours of operation

Monday to Friday, 8 a.m. to 4 p.m.

How to reach us

By email:

a female student with brown braided hair and glasses smiling
Co-op Education and Career SuccessGeorgian College Chevron

About Co-operative Education and Career Success

Co-operative Education and Career Success provides support for co-op work experiences, job searching, career planning and more.

Hours of operation

Monday to Thursday, 8 a.m. to 7 p.m.
Friday, 8 a.m. to 4:30 p.m.

How to reach us

By phone:

  • All campuses – 1.877.722.1523

Book an appointment:

By email:

two females sitting and looking at a tablet
Counselling, mental health and well-beingGeorgian College Chevron

About Mental Health and Well-being

Georgian cares about your mental health and well-being. Our student portal resources can help you increase awareness, link you to important information and services, and keep you up to date with what’s happening to support mental health and well-being at your campus.

Counselling

All Georgian students learning in Canada have access to free, confidential counselling. Our professional counsellors are here to discuss personal and mental health concerns that are impacting your life and/or academics.

Hours of operation

Phone-in counselling hours for fall 2020 and winter 2021:

  • Monday to Thursday, 8 a.m. to 7 p.m.
  • Friday, 8:30 a.m. to 4:30 p.m.
  • *Same day virtual drop-in counselling appointment available for time sensitive and urgent matters.

How to reach us

By phone:

  • All campuses – 1.877.722.1523

By email:

four Police Foundations students standing outside wearing OPP Auxiliary uniforms
Field Placement OfficeGeorgian College Chevron

About the Field Placement Office

The Field Placement Office assists students in Human Services and Community Safety programs.

Note: Health, Wellness and Sciences students should contact the Clinical Placement Office at clinicalplacementoffice@georgiancollege.ca.

Hours of operation

Monday to Friday, 9 a.m. to 5 p.m.

How to reach us

By phone:

  • All campuses – 705.329.3103

By email:

two female students and a male student in a student lounge looking at a tablet screen
Financial Aid/OSAPGeorgian College Chevron

About Financial Aid/OSAP

Financial Aid/OSAP offers a variety of services to help you meet your financial responsibilities, including OSAP and related programs, bursaries and emergency funding.

Hours of operation

Monday to Friday, 8:30 a.m. to 4 p.m.

How to reach us

By phone:

  • All campuses – 705.722.1530

By email:

a student with a Georgian green reusable bag grabbing some food from a shelf
Georgian FoodLockerGeorgian College Chevron

About Georgian FoodLocker

Operated by the Georgian College Students’ Association (GCSA), the Georgian FoodLocker is a confidential, emergency on-campus food bank for Georgian College students in need.

Hours of operation

Request form accessible at all times in the student portal

How to reach us

Online:

a male and female standing in front of shelves clothing racks inside Georgian Stores
Georgian StoresGeorgian College Chevron

About Georgian Stores

Georgian Stores includes Bear Essentials and the Bookstore. Here, you’ll find many of the essentials you need to succeed with your studies and more!

Hours of operation

All stores are closed, but online ordering and delivery are available

How to reach us

Online:

By phone:

  • 705.728.1968, ext. 1202

By email:

a female student wearing blue medical scrubs
Health and dental insuranceGeorgian College Chevron

About health and dental insurance

Georgian students have insurance coverage from a health and dental plan from Georgian College Students’ Association (GCSA), known as MyStudentPlan.

Hours of operation

Monday to Friday, 8 a.m. to 6 p.m.

How to reach us

Online:

By phone:

  • All campuses – General inquiries line: 1.877.746.5566, ext. 7249

By email:

two females reading from a book at the Barrie Campus Indigenous Resource Centre
Indigenous ServicesGeorgian College Chevron

About Indigenous Services

Indigenous Student Advisors and Georgian’s Getsijig (Indigenous Education Counsellor) are here to support you, whether academically, personally or spiritually.

Hours of operation

Monday to Friday, 8 a.m. to 5 p.m.

How to reach us

By email:

two males looking at a laptop computer with one pointing to the screen
Information TechnologyGeorgian College Chevron

About Information Technology

The Information Technology (IT) department manages student email, Blackboard, Banner and Orbis. They can help with passwords and IT- and computer-related questions and problems.

Hours of operation

7 days/week, 24 hours/day

How to reach us

By phone:

  • All campuses – 705.728.1968, ext. 1732
a male international student with dark brown curly hair and glasses smiling
International CentreGeorgian College Chevron

About Segal International Centre

Georgian’s International Centre is your home away from home. We are here to help international students with any problems, information or assistance you need throughout your journey at Georgian.

Hours of operation

Monday to Friday, 8 a.m. to 4:30 p.m.

How to reach us

By phone:

  • All campuses – 705.728.1968, ext. 1218

By email:

two female students sitting together and having a conversation
International Student AdvisorsGeorgian College Chevron

About International Student Advisors

International Student Advisors assist students with making the transition to Canadian and student life. They can help with visa, study and work permit applications.

How to reach us

By email:

a tutor helping a student in the Language Help Centre
Language Help CentreGeorgian College Chevron

About the Language Help Centre

The Language Help Centre can help you with using proper grammar, writing clear sentences, creating paragraphs or preparing a presentation.

Hours of operation

Monday to Thursday, 9 a.m. to 7 p.m.
Friday, 10 a.m. to 3 p.m.

How to reach us

Online:

By email:

Three students standing between the book shelves at the library reading
LibraryGeorgian College Chevron

About our Library

Our Georgian College Library provides online services and electronic resources. Get research help, access our eBook databases and more.

Hours of operation

Visit the Library website for all service hours

How to reach us

Online:

By phone:

  • All campuses – 1.877.890.8477

By email:

female and male student receiving help from a tutor in the Math Centre
Math CentreGeorgian College Chevron

About the Math Centre

The Math Centre is here to help you with general math, financial, physics, calculus, statistics, accounting and more.

Hours of operation

Visit the Math Centre page for service hours.

How to reach us

Online:

By phone:

  • All campuses – 705.728.1968, ext. 1307

By email:

three students using a Georgian College ONEcard at the Barrie Campus Athletics and Fitness Centre
ONEcardGeorgian College Chevron

About ONEcard

ONEcard is the official Georgian College identification card. It’s your student card, library card, print card, athletic centre pass, bus pass, and a convenient method of payment for select vendors and services both on and off campus

Hours of operation

Monday to Friday, 8:30 a.m. to 4 p.m.

How to reach us

By phone:

  • All campuses – 705.728.1968, ext. 1756

By email:

a group of peer mentors kneeling in front of a Georgian College logo
Peer Mentor programGeorgian College Chevron

About the Peer Mentor program

Peer Mentors are upper year Georgian College students who play a pivotal role in building community, a sense of belonging and connection at Georgian, and empower students to flourish through their first-year experience at college and beyond.

Hours of operation

Monday to Friday, 8:30 a.m. to 4:30 p.m.

How to reach us

Online:

By email:

two female students and one male student sitting outside on the grass in front of the Georgian sign at the Barrie Campus main entrance
Registrar’s OfficeGeorgian College Chevron

About the Registrar’s Office

The Office of the Registrar is where you go to talk to someone about course registration, tuition payments, OSAP, credit transfers, and more.

Hours of operation

Monday to Friday, 8:30 a.m. to 4 p.m.

How to reach us

By phone:

  • All campuses – 705.722.1511

By email:

student advisor assisting a student on a Mac computer
Student AdvisorsGeorgian College Chevron

About Student Advisors

Student advisors can help explore your academic goals, manage stress and time management, as well as connect you with campus supports.

Hours of operation

Monday to Friday, 8 a.m. to 4:30 p.m.

Service will be provided virtually, by telephone or through video conferencing (WebEx) on all campuses. Only under exceptional circumstances will appointments be in person.

How to reach us

Online:

  • To book an appointment, please access your student portal. Once logged in, you will find the option in the top left-hand corner. It will show you the times your student success advisor is available to meet.

By email:

student holding a pen writing on paper with a coffee mug, notebook and phone on the table
Testing ServicesGeorgian College Chevron

About Testing Services

Testing Services is providing online testing services for admission tests, which include the CPA test, Prior Learning Assessment and Recognition (PLAR) and placement testing.

Limited testing services are available to accommodate students with exceptional circumstances.

Hours of operation

Please contact Testing Services for inquiries about admission testing and other exceptional student circumstances.

How to reach us

By phone:

  • All campuses – 1.877.722.1523

By email:

a tutor helping a student with coursework with laptops and a book
TutoringGeorgian College Chevron

About Tutoring

Tutoring is a free service for all Georgian students. Book an appointment to review your tutoring needs. Tutors are matched on a one-to-one basis.

Hours of operation

Hours will vary based on student and tutor availability. Visit the Tutoring page for service hours.

How to reach us

By phone:

  • 705.728.1968, ext. 1307

By email:

a male student crouching down next to a student working on a computer in the library
Writing CentreGeorgian College Chevron

About the Writing Centre

The Writing Centre help students become stronger and more confident writers. Get feedback on your paper and learn writing tips, techniques and strategies to succeed in your assignments.

Hours of operation

Emails will be answered between 9 a.m. and 5 p.m. within 48 hours. Visit the Writing Centre page for service hours.

How to reach us

Online:

By phone:

  • 705.728.1968, ext. 1307

By email:

Preparing to learn online

Tips to transition from in-class to remote learning

Consider these tips to transition from in-class learning to remote learning:

  • Remember your instructor is here to support you – we’re all in this together.
  • This is a transitioning period and adjustment for everyone; please be flexible.
  • Online learning can be a new and exciting experience, embrace the opportunity to develop new skills.
  • Make sure to check in with your course regularly, as updates will happen (announcements, course messages, emails, etc.).
  • Stay organized and find a system that works best for you. Be mindful of deadlines and ensure you have sufficient time to complete your course work.
  • Be sure to review your course outline and critical path in your course site(s), as it may be updated throughout the rest of the semester.
Person using macbook pro, stock image, remote courses


Georgian’s own student advisors have created 21 tips to help you succeed, especially if you’re new to college or haven’t taken an online course.

Learning to Learn Online is a resource created by students for students, to help ease the shift from traditional classrooms to online environments.

Studyonline.ca, by Contact North, recommends 12 steps to get ready to learn online, including how to set up your work space.

Blackboard

How to log in to Blackboard

Need help navigating Blackboard?

Watch our Blackboard orientation video, where we cover the essential items for your course progression and help you to become more comfortable using Blackboard.

Join us for a student systems support hub session. Hosted Monday to Friday over WebEx, these sessions will show you how to access, navigate and utilize your student systems such as Blackboard, Banner and MyPath. View the schedule and find out how to attend!

WebEx

About WebEx

WebEx meeting is an online meeting that allows you to virtually meet with other people, without leaving your home or office.

WebEx meetings require a computer with Internet access and a separate phone line. By logging into the meeting over the internet, you will be able to see the presenter’s computer screen. By calling into the conference phone number, you will be able to hear the presenter and other participants.

**The first time you use WebEx, please allow yourself approximately five minutes to log in and get set up. Your computer will need time to automatically download the free WebEx plugin that will allow you to join the meeting.

LinkedIn Learning and productivity tips

About LinkedIn Learning

LinkedIn Learning is a website dedicated to online learning by providing access to thousands of online video tutorials created by industry experts.

To access the LinkedInLearning platform, follow the steps below:

  1. Visit the LinkedIn Learning website.
  2. In the top right corner, click on Sign in.
  3. Click on Sign in with your organization account.
  4. On the next page, enter “georgiancollege.ca” only and choose Continue.
  5. You will be redirected to Georgian’s Central Authentication System. Enter your username and password (the same login credentials you use to log into Blackboard or the student portal).

Self-care

GC@3

Join us for GC@3 – an opportunity to pause, connect, and keep grounded during this difficult time. 

Every weekday at 3 p.m., the Georgian community comes together for a 10-minute mindfulness session.

Participating is easy! Join us via WebEx. Mute your audio, turn your personal video off and settle into a space that’s comfortable for you. The virtual door closes at 3 p.m. so make sure you’re there a little early.

Georgian Learning Guarantee

At Georgian, we guarantee a learning experience of exceptional quality, where you’ll achieve your learning outcomes whether you’re studying remotely, in-person or a combination of both. We’ll support you every step of the way, whether you need career advice, tutoring, personal and academic counselling, technical help, financial assistance, and so much more.

We want you to succeed. Rest assured we’ve got your back, so much so, if you choose to withdraw from your program before Oct. 16, 2020, we’ll apply your tuition fees to the first semester when you return in January, May or September of 2021. You choose the program. All you have to do is reapply and be accepted. For returning students, the same applies. We’ll apply your tuition fees for your next semester when you return in 2021. That’s our Georgian Learning Guarantee.

Eligibility – Registered fall full-time and part-time credit students in Georgian only programs; where program is available; tuition fees only; student is responsible for ancillary fees. Ontario Learn and all partner programs, such as but not limited to, Lakehead-Georgian and collaborative nursing are ineligible. Georgian students on co-op, placements or clinical placements during fall semester are also ineligible. Read our Georgian Learning Guarantee FAQs.

This resource is a derivative of the Student Learning Kit by Humber Open Learning Centre. This work is licensed under a Creative Commons Attribution 4.0 International License.