What to expect on your visit

Frequently asked questions (FAQs)

Can I tip the students? 

As this is a learning environment, we do not accept tips. To show your appreciation, the greatest compliment you can give a student is to return to the clinic, refer others or provide written feedback.

Can the Spa and Esthetics Clinic accommodate groups? 

Yes, the clinic is large and welcomes group bookings and multiple appointments.

Are there any items I should bring to my appointment?

We ask that if you are having a pedicure that you bring open-toed shoes.

How long should hair be for waxing?

We recommend a quarter inch in length.

Can I purchase a gift certificate? 

Yes. The clinic sells gift certificates. Spa gift certificates can be purchased for any denomination and can be redeemed toward any of our spa services.

Do gift certificates have an expiry date?

No. Your gift certificate will not expire because they are of a monetary value and are not purchased as a specific service. Gift certificates are not redeemable for cash.

What is a promotional voucher? 

As an integral member of the Georgian College organization, the Health and Wellness and Sciences area supports the college’s activities related to fundraising, promotion and marketing.

Promotional vouchers are donations from specific clinics (oral health, massage therapy and esthetics). These vouchers are intended to encourage the use of our clinic services by the community. The vouchers have no monetary value and do have expiry dates.

Does the Spa and Esthetics Clinic have a retail boutique? 

Yes, the clinic has professional retail products for sale at the reception counter.

Are children permitted in the Spa and Esthetics Clinic? 

We do allow children in the clinic when they are supervised by an adult and scheduled for a service.

Do your pedicure chairs have the whirlpool jets and if so, how are they sanitized? 

The majority of our pedicure stations do have the whirlpool jets, however, they are pipeless, which means there is no stagnant water sitting in the lines from client to client. Our units create the whirlpool action through two fans which move the water about.

To sanitize our basins after each client, basins are drained and rinsed, then scrubbed down with a scrub brush and anti-bacterial soap. They are rinsed a second time, then sprayed with a disinfectant and left to sit for 10 minutes. This destroys all forms of microbes and TB. They are then rinsed again thoroughly in preparation for the next client.

To be considered a candidate for IPL treatment, please read the following information: 

While undergoing Medical Skin Care IPL Treatments please make sure you:

• do not have any sun exposure two weeks prior to treatment
• do not have sun exposure two weeks post treatment
• do not exfoliate or have skin resurfacing (e.g., micro, retinols, peels, etc.) two weeks prior to treatment
• do not exfoliate for two weeks post treatment
• do not use self-tanning cream prior to treatment