Our clinics are real-world learning environments for our students, providing them practical experience with clients under the guidance of experienced professionals including nurse practitioners, dental hygienists, registered massage therapists and others.
What is my role as a client?
As a client, we ask that you support our clinic philosophy:
Students need time to develop their clinical skills-missed appointments and last-minute cancellations affect the success of students who are trying to meet their learning requirements; therefore, we ask that you make the commitment of time and patience.
A copy of the Client Code of Conduct is available here for more information.
Can I submit an insurance claim?
As our students are not yet licensed healthcare professionals, many of our clients have been unsuccessful in having their claims reimbursed. We suggest that you contact your insurance provider before booking an appointment to determine your eligibility.
Exceptions to this rule are the Harmonize for Speech, Hearing and Language Clinic and the Optical Clinic. Denturism services do qualify in some regions including Simcoe County. Please ask for further information when booking an appointment.
Am I allowed to bring food and drinks inside the clinic?
In accordance with Health and Safety, food and drinks are not permitted inside the clinics.
What is your policy on electronic devices in the clinic?
In accordance with our privacy regulations and to ensure client confidentiality, the use of cell phones or any type of electronic or recording devices is strictly prohibited inside the clinic space. You are asked to turn off and store all electronic devices while inside the clinic. Stored electronics should be turned off or set on mute in consideration of others.
Am I allowed to smoke on the Georgian College property?
For more information about a smoke-free Georgian College click here.
What are my payment options?
- Georgian OneCard-Available in some clinics
What is the cancellation policy?
Patients who cancel with less than 24 hours notice, are greater than five to ten minutes late or who do not show up for appointments will be addressed as follows and are reset at the start of the new semester:
a) The first attendance violation is recorded in the patient record by a Customer Service Representative as a global message to refer to details that will be recorded in encounter notes.
b) The second and subsequent attendance violations are recorded as above and the patient is to be charged a $15 fee (for a missed appointment, not a late arrival) to be added to the account by a Customer Service Representative and must be paid prior to receiving further treatment.
c) If a total of three (3) “no shows”, short-notice cancellations or late arrivals are recorded, the Customer Service Representative will notify the Manager, Health and Wellness Clinics who will proceed to discharge the client in writing.
The Oral Health Clinic policy states that a minimum of 24-hour notice for appointment cancellations is required. Two or more missed appointments or short notice cancellations may result in dismissal from the clinic
Clinic clients receive a special parking rate of $2 per hour. Here is how to access the rate:
- Park in a “Reserved Clinic Client” parking space in from the of the Sadlon Centre for Health, Wellness and Sciences.
- Go to the clinic registration desk to provide your license plate number and pay your fee of $2 per hour.
Alternatively, you may buy an hourly or daily parking permit through the HonkMobile app. The special rate does not apply if you pay using this method.
For general information about parking at the Barrie Georgian Campus click here.
New client appointment forms
Before receiving services at any of our clinics, there are important forms that need to be filled out. Collecting this information allows us to provide you with the most appropriate health care when you visit our clinics, to train and educate future health care providers and to promote interprofessional practice between all of our Health and Wellness Clinics.
Please fill out the forms listed underneath the clinic that you are visiting and bring them in with you when you attend your first appointment.
Please note: Our Nurse Practitioner Clinic, Optical Clinic and Hair Studio currently don’t have forms that need to be completed prior to your appointment.
All health clinics are located in the Sadlon Centre for Health, Wellness and Sciences (M building) at the Barrie Campus. The clinics are wheelchair accessible.
- Acupuncture Clinic-room M148
- Georgian College Optical-room M153
- Harmonize for Speech, Hearing and Language Clinic- room M233
- Massage Therapy Clinic- room M148
- Oral Health Clinic- room M141
- Spa and Esthetics Clinic- room M146
- Hair Studio- A109, Centre for Engineering Technologies