Health and Wellness Clinics

Please review our new COVID-19 campus safety protocols.

In an effort to keep clients, students and staff safe during the COVID-19 pandemic, we have made a number of changes in our Health and Wellness Clinics to meet regulatory and public health policies and recommendations. These include:

• Masks are required in the Oral Health Clinic and will be provided.
• Masks are optional but strongly recommended in all other clinics and will be provided to use at your discretion.
• Clients who do not pass screening will need to reschedule their appointment by phone.
• We ask that you bring your own pen to complete any forms at the clinics.
• Do not bring non-essential items.
• We will have only a few chairs for seating in the foyer and there will be no space for other guests to wait. If you require special accommodation regarding seating, please let us know.
• Only the person with the appointment will be allowed into the clinic as well as up to one caregiver, substitute decision maker or legal guardian (this must be arranged ahead of time).
• Some clinics will look very different with plexiglass barriers, plastic room enclosures, etc. in order to practice as safely as possible.
• In most cases, cash will no longer be accepted as a form of payment.

As a client, we ask that you support our clinic philosophy:

Students need time to develop their clinical skills. Missed appointments and last-minute cancellations affect the success of students who are trying to meet their learning requirements. Therefore, we ask that you make the commitment of time and patience.

For more information, review our Client Code of Conduct.

As our students are not yet licensed health-care professionals, many of our clients have been unsuccessful in having their claims reimbursed. We suggest that you contact your insurance provider before booking an appointment to determine your eligibility.

An exceptions to this rule is the Harmonize for Speech, Hearing and Language Clinic. Denturism services do qualify for Ontario Works Claims in some regions including Simcoe County. Please ask for further information when booking an appointment.

In accordance with Health and Safety, food and drinks are not permitted inside the clinics.

In accordance with our privacy regulations and to ensure client confidentiality, the use of cell phones or any type of electronic or recording devices is strictly prohibited inside the clinic space. You are asked to turn off and store all electronic devices while inside the clinic. Stored electronics should be turned off or set on mute in consideration of others.

We accept the following payment methods:

• Debit
• Visa
• Mastercard
• Georgian OneCard – Available in some clinics

Please note, cash will no longer be accepted due to the COVID-19 pandemic

During to the COVID-19 pandemic, we have decided to suspend our cancellation policy. We ask that out of respect for student learning, you make every effort to attend your appointment unless you are ill. When clients do not come to appointments, the result is that our students do not have the ability to practise their skills and show that they have met their learning outcomes. This puts their ability to be successful in their program at risk.

The Oral Health Clinic policy states that a minimum of 24-hour notice for appointment cancellations is required. Two or more missed appointments or short notice cancellations may result in dismissal from the clinic. We do completely understand and support if you need to miss your appointment due to illness.

Effective May 6, 2019, there will be no smoking on Georgian property. Find out more about a smoke-free Georgian College.