Hands holding an iphone with a digital ONEcard on the screen

ONEcard mobile app

The ONEcard mobile application gives you access to your Georgian College identification right on your phone. But it’s even better than that. The app also allows you to manage your ONEcard account and connect to valuable campus resources — all in one convenient location!

About the ONEcard app

Key features

The ONEcard mobile app provides a convenient way to:

  • access a digital version of your Georgian College ID
  • manage your ONEcard account: check your balance, add funds to your account and more
  • connect with great college resources

Watch our demo video to take a tour of the new ONEcard app!

Key features of the new ONEcard mobile app

How to download the ONEcard app

Android and iPhone users can download the free ONEcard app in the App Store or Google Play.

  1. Make sure you’ve completed your account activation steps.
  2. Search TouchNet ONEcard in the app store on your smartphone.
  3. Download the app to your device.
  4. If you accept the end user license agreement, tap I agree and continue.
  5. Search for Georgian College by typing GEO in the search bar.
  6. Select Georgian College from the list of options that appear.
  7. The app is now ready to use!

After downloading the ONEcard app, tap User Name or Student # (depending on the version of the app you have installed) to log in using your nine-digit Georgian College student number and password.

Watch our tutorial video for instructions on how to start using the ONEcard app!

How to download the ONEcard app on your mobile phone

How to login to the ONEcard app

  1. Make sure you’ve completed your account activation steps first or you will not be able to login to the app.
  2. Select User Name or Student # as the account type, depending on the version of the app you’re using (see image). If your version does not have an Account Type option, move on to the next step.
  3. Enter your 9-digit student number in the Account field.
  4. Enter your Georgian College password in the Pin/Password field. This will be the same one you use to login to your Georgian College email account.
  5. Tap Continue or Sign In, depending on the version of the app you’re using.

If you have followed all of these steps and are still unable to login, please contact ONEcard@GeorgianCollege.ca.

Image depicting the app login screens for both Android and Apple users.

Frequently asked questions (FAQs)

How do I get a digital ONEcard?Georgian College Chevron

To access your digital ONEcard, please follow the steps outlined below.

If you have a photo on file:

Follow the instructions to download the ONEcard app in the next FAQ.

If you do not have a photo:

  1. Submit your photo online on our website.
  2. Submit your government-issued photo ID and Canadian mailing address. The link for this will be sent to your Georgian College email account after your photo has been approved.
  3. Download the ONEcard app. Once your photo is approved, it will appear automatically.

If you are not sure if you have a photo on file:

Log in to your ONEcard account using your Georgian College student number and password. Your photo will appear as soon as you’re logged in.

How do I download the ONEcard app?Georgian College Chevron

Search “TouchNet OneCard” in the app store on your smartphone and select download. Check out this helpful video.

How do I log in to the ONEcard app?Georgian College Chevron

The first time you log into the ONEcard app, you’ll need to accept the user agreement and set Georgian College as your school. In the search bar, enter “GEO” and Georgian College will come up in the list of options. Check out this helpful video.

Any other time you log into the app, simply enter your Georgian College login information (nine-digit student number and password).

Why can’t I find the app to download? How do I download the app outside of Canada?Georgian College Chevron

The Touchnet OneCard VIP app may not be available for download in all countries. App availability will be dependent on your region. To change the region of your app store to Canada, follow these instructions for Apple users and for Android users. If you’re in Canada and cannot locate the app, please contact ONEcard@GeorgianCollege.ca for assistance.

Does the ONEcard app work on all devices?Georgian College Chevron

iPhone and Android users can download the ONEcard app onto their smartphone. The app cannot be downloaded onto tablets.

What can I use the ONEcard app for?Georgian College Chevron

The ONEcard app has a lot of great features. It allows you to:

  • have easy access to a digital version of your ONEcard
  • manage your ONEcard account
  • link to tons of great campus resources

For more information, check out our demo video.

Do I still need a plastic ONEcard?Georgian College Chevron

Due to remote delivery, students do not require a plastic card for the fall term. Once you have downloaded the mobile app, you can access your digital version of your Georgian College ID and manage your ONEcard account as well as access valuable campus resources.

If you use your ONEcard for the Athletics and Fitness Centre, Barrie UPass, to print on campus, or to make purchases on campus, you will still need a physical ONEcard. While remote learning continues, plastic ONEcards will only be mailed to students who request them. To request a plastic ONEcard, please send us an email from your Georgian College email account and provide your name, student number and Canadian mailing address.

How do I request a plastic ONEcard?Georgian College Chevron

YTo request a plastic card, please send an email from your Georgian College email account to ONEcard@GeorgianCollege.ca with your name, student number, and the address where you would like your ONEcard to be mailed to. Please note: If this is not your first plastic card, a replacement fee may apply.

Can I use this to print or buy food on campus?Georgian College Chevron

No, you will still need a plastic ONEcard for purchases on campus.

How many times can I download the ONEcard app?Georgian College Chevron

The ONEcard app can be downloaded and installed as many times as you need, but your account can only be tied to one device at a time. If you replace your phone, you will need to deactivate your previous phone from your account before installing on the new one.

Does it cost anything to download the ONEcard app?Georgian College Chevron

No, the ONEcard app is free to download.

Do I need data or wifi to use the ONEcard app?Georgian College Chevron

Yes, but the amount of data needed is barely noticeable.

Where is my library access ID in the ONEcard app?Georgian College Chevron

Your library access number, used for logging in to online resources, is located under the barcode. This number is 10 digits long.

Complete this form to request your library user ID and Pin. For more information about your library access ID, please contact library@georgiancollege.ca.

Sample of a digital ONEcard from the ONEcard mobile application
Can my friend use my digital ONEcard?Georgian College Chevron

No, your ONEcard is not to be shared under any circumstances. For more information, please see our ONEcard terms and conditions.

What happens if I lose my phone?Georgian College Chevron

If you lose your phone, no one will be able to access your account without your student number and password. If you need to unregister your device so that you can download the ONEcard app onto a new phone, please send us an email from your Georgian College email account.

Contact us

Georgian College ONEcard

Registrar’s Office
Student Services Centre
Barrie Campus

Monday to Friday, 8 a.m. to 4:30 p.m.

705.728.1968, ext. 1756
ONEcard@georgiancollege.ca