Quality Management micro-certificate

About the Quality Management micro-certificate

Quality Management micro-certificate modules

Quality Management module 1:
Fundamentals of Quality Management

This module focuses on theories and methodologies that provide a foundation of the history and core principles of quality management. Topics include an introduction to quality, Total Quality Management, and an overview of Six Sigma and Kaizen.

Quality Management module 2:
Tools and Techniques

This module focuses on tools and techniques that may be applied in the manufacturing and other service industries. Topics include problem solving, continuous improvement and an introduction to value stream mapping. Students will explore tools such as fishbone diagram, PDCA, 5 Whys, and Pareto charts. Participants will have the opportunity to apply these tools and techniques to case studies and in teamwork activities. They will also develop project management and change management soft skills.

How the RapidSkills program works

Registration for the RapidSkills program is open to employers who would like to retrain or upskill their workers.

Intake avenues

Corporate training

• If you’re an employer in the auto or advanced manufacturing sector, we can help.

Self-identification

• You can self-identify to participate in the program by contacting RapidSkills staff.

Featured faculty

Jean-Marc Singh

Faculty for the Quality Management micro-certificate

Jean-Marc Singh is a driven professional with over 28 years’ experience in project management, engineering, corporate operations, and senior leadership. Jean-Marc has a deep-rooted history within the oil and gas, and manufacturing industries, developing and implementing standard operating procedures (SOPs), quality management systems (QMS), and project management offices (PMOs) for North America, Asia-Pacific (APAC) and Europe, the Middle East and Africa (EMEA). He enjoys working with students and is committed to lifelong learning and professional development.

Corporate training

If you’re an employer in the auto or advanced manufacturing sector and want to participate in corporate training, we can help.

You may refer eligible employees for participation, per the criteria above. Employees can take part in the training while continuing to work.

Register to participate in the program

For job seekers looking for a new opportunity, the RapidSkills program offers tailored skills training and employer connections so that you can quickly move into a job in the local manufacturing sector.

Potential participants will be referred to RapidSkills staff, go through an intake process to ensure eligibility requirements have been met, receive testing to gauge knowledge levels in the training areas, and partake in a program orientation.

If a participant believes they have acquired competencies gained in a micro-certificate module through education and/or work, they may request skill testing to challenge for completion of that module (and receipt of the applicable digital badge). Once a participant has completed each module and/or received all digital badges associated with the micro-certificate, they will be granted the full micro-certificate.

Upon completion of a micro-certificate, a participant may be eligible for credit transfers into select Georgian programs.

Contact us

Our team is always available for questions related to corporate training including group rates, custom programming and how to best utilize Georgian resources.