A quality assurance expert assessing the quality of a manufactured product alongside a coworker with a checklist in a factory

Quality Management micro-certificate

Explore quality management in manufacturing, focusing on fundamentals and tools and techniques to enhance your skillset!

The City of Barrie and Georgian College present RapidSkills micro-certificates in support of the manufacturing sector. Learn about the Quality Management micro-certificate.


About the Quality Management micro-certificate

The RapidSkills program consists of a series of micro-certificates, which are short-term, competency-based, industry-recognized certificates based on sectoral-focused feedback from regional stakeholders and employers, designed to upskill workers in a part-time format.

In this two-module, 40-hour micro-certificate, participants build a foundation in quality management theories and methodologies and learn tools and techniques for a systematic approach to problem solving and root cause analysis. Participants will also develop project management and change management soft skills to support their quality management skillset.

Digital badges will be awarded for the completion of each micro-certificate module and for the completion of the entire micro-certificate.

Dates and delivery

40 hours (30 hours in class offered at the Barrie and Midland campuses, plus approximately one hour asynchronous online work per week)

In-person training dates:

Cohort 1Barrie Campus – Tuesdays from 6 to 9 p.m.

  • Module 1: Jan. 10 to Feb. 7, 2023
  • Module 2: Feb. 14 to March 14, 2023

Cohort 2Midland Campus – Wednesdays from 5 to 8 p.m.

  • Module 1: Jan. 25 to Feb. 22, 2023
  • Module 2: March 1 to 29, 2023

Quality Management micro-certificate modules

RapidSkills: Quality Management micro-certificate - Fundamentals of Quality Management module badge

Quality Management module 1:
Fundamentals of Quality Management

This module focuses on theories and methodologies that provide a foundation of the history and core principles of quality management. Topics include an introduction to quality, Total Quality Management, and an overview of Six Sigma and Kaizen.

RapidSkills: Quality Management micro-certificate - Tools and Techniques module badge

Quality Management module 2:
Tools and Techniques

This module focuses on tools and techniques that may be applied in the manufacturing and other service industries. Topics include problem solving, continuous improvement and an introduction to value stream mapping. Students will explore tools such as fishbone diagram, PDCA, 5 Whys, and Pareto charts. Participants will have the opportunity to apply these tools and techniques to case studies and in teamwork activities. They will also develop project management and change management soft skills.

How the RapidSkills program works

Registration for the RapidSkills program is open to employers who would like to retrain or upskill their workers.

Intake avenues

Corporate training

  • If you’re an employer in the auto or advanced manufacturing sector, we can help.


Featured faculty

Jean-Marc Singh

Faculty for the Quality Management micro-certificate

Jean-Marc Singh is a driven professional with over 28 years’ experience in project management, engineering, corporate operations, and senior leadership. Jean-Marc has a deep-rooted history within the oil and gas, and manufacturing industries, developing and implementing standard operating procedures (SOPs), quality management systems (QMS), and project management offices (PMOs) for North America, Asia-Pacific (APAC) and Europe, the Middle East and Africa (EMEA). He enjoys working with students and is committed to lifelong learning and professional development.

Corporate training

If you’re an employer in the auto or advanced manufacturing sector and want to participate in corporate training, we can help.

You may refer eligible employees for participation, per the criteria above. Employees can take part in the training while continuing to work.

Register to participate in the program

For job seekers looking for a new opportunity, the RapidSkills program offers tailored skills training and employer connections so that you can quickly move into a job in the local manufacturing sector.

Potential participants will be referred to RapidSkills staff, go through an intake process to ensure eligibility requirements have been met, receive testing to gauge knowledge levels in the training areas, and partake in a program orientation.

If a participant believes they have acquired competencies gained in a micro-certificate module through education and/or work, they may request skill testing to challenge for completion of that module (and receipt of the applicable digital badge). Once a participant has completed each module and/or received all digital badges associated with the micro-certificate, they will be granted the full micro-certificate.

Upon completion of a micro-certificate, a participant may be eligible for credit transfers into select Georgian programs.

Contact us

Our team is always available for questions related to corporate training including group rates, custom programming and how to best utilize Georgian resources.

Contact information


One Georgian Drive
Barrie, ON  L4M 3X9

Hours: 8 a.m. to 4:30 p.m.

Schedule a consultation

Interested in developing your workforce but not sure where to begin? We’re here to help.

Call 705.722.5149 or have one of our experts contact you to schedule a FREE, no obligation consultation!

Request a quote

Do you have questions about costs or want to discuss your company’s needs with one of our representatives?

Send us an email and let’s connect.