Office Tech / Procedures (ODE)
This course helps the student acquire practical and transferable office administration skills, attitudes, behaviours and knowledge which can be valuable in obtaining and retaining careers in today's fast-changing office environment. These can be applied to any office situation, ranging from a multinational corporation to a home-based enterprise. Topics covered include Internet research and e-mail messages; managing time and stress; telecommunications; office reception and customer service; planning meetings and travel arrangements; handling the office mail; and document management.
Students registering for credit courses for the first time must declare a program at the point of registration. Declaring a program does not necessarily mean students must complete a program, individual courses may be taken for skill improvement and upgrading.
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