Faculty Blackboard support

Blackboard is Georgian College’s online Learning Management System. It can be used to communicate with students, post links to important information, post course content such as lecture materials, and facilitate student collaboration by means of blogs, discussion boards and wikis. There is also a grade center in which marks can be entered and made visible to students at any point in the semester. If you are new to Blackboard try our self-paced online module found below.

The Centre for Teaching and Learning has been focused on providing relevant and timely support to faculty as we develop summer courses for remote delivery. With the high number of individual requests for help with Blackboard and related Educational Technologies, we’ve simplified our contact process. Please contact facultybbsupport@georgiancollege.ca in order to receive the fastest, most direct service. We’re committed to replying as quickly and thoroughly as possible. As always, our Faculty Blackboard Support page is available to you 24/7 with support articles, screencasts, and tipsheets.

Should I contact CTL or IT Support?

CTL: facultybbsupport@georgiancollege.ca

IT Support: itsupport@georgiancollege.ca

  • “How-to” questions
  • Faculty training
  • Documentation and support resources
  • Assist with content creation and development
  • Functionality and troubleshooting
  • Student questions
  • Password issues
  • Developmental course creation
  • Organization creation and enrollments
  • Course restores
  • Technical error messages

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Getting Started Online Module

Blackboard Getting Started Module

Click the image to access the Blackboard Getting Started training module.

Instructional video tutorials

Below are a series of short video tutorials created by the Centre for Teaching and Learning and Blackboard Inc. to assist you with performing some of the common tasks within  the learning management system. Please note that while most of these videos are meant to assist instructors and will appear as blue thumbnails, some playlists have student based tutorials which are shown with purple thumbnails. These tutorials can also be useful for instructors to view in order to gain a student perspective when using Blackboard.

*Click the menu icon in the upper left corner of each video to access the playlist on YouTube**

Blackboard “How to” Videos

Blackboard for instructors

Communication and collaboration

Building your course

Data analysis and reporting in Blackboard