Service Management

AUDM 1004

Course description

Designed specifically for the Canadian marketplace, this detailed, results-oriented course introduces students how to effectively manage a service department with a focus on strategies to manage people, processes, and performance. Participants are provided with tools to help better manage the daily operations of a service department and contribute to overall dealership performance.



Course Hours


Students registering for credit courses for the first time must declare a program at the point of registration. Declaring a program does not necessarily mean students must complete a program, individual courses may be taken for skill improvement and upgrading.

For more information, please contact Continuing Education