Behav Mgmt/Intervention (ODE)

PSYL 1019

This course is intended to teach students how to effectively respond to clients who are exposed to stress and uncertainty in a helping profession environment. In this course, participants will practice effective strategies and techniques for the management of conflict and communication in stressful situations. Best practices in care-giving situations will be studied along with the impact of personal values, institutional settings, and other factors on dysfunctional behaviour. Self-care and self-evaluation of the care-giver will be emphasized.



Course Hours


Students registering for credit courses for the first time must declare a program at the point of registration. Declaring a program does not necessarily mean students must complete a program, individual courses may be taken for skill improvement and upgrading.

Contact or call 705.722.1500 for more information.

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