Bldg Client/Bus Relat MC (ODE)
In order to create long-lasting relationships with new or existing clients and within the business community, it is essential to be able to employ the fundamental skills related to establishing rapport, interpersonal and communication expertise and the ability to plan, carry out and follow-up on meetings. This course will introduce you to the various tools, technologies, techniques and requirements for successful communications and interactions typically used in B2C sales environments. These modules are part of the Sales for Small Businesses Micro-credential.
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