OMVIC

The following system components are necessary in order to complete the online test:

• A laptop or desktop computer with a reliable Internet connection (If you lose internet and regain connectivity, you can go back into the test but the timer will continue to run. After the 90 minutes, the test will submit automatically. If you are using a company computer to take the test, you will need to advise your IT department that software installation is required.)
• PC Windows (Windows 7 is not compatible) or Mac OS 10.13x or higher
• A webcam with a microphone for your video-monitored test session (if you do not have a computer with a built-in web camera and microphone)
• Google Chrome internet browser
• installation of Oliver’s Digital Lock™ – You will be required to download the Oliver’s Digital Lock. This is an application to ensure the integrity of the exams by restricting other computers being able to access your computer and your computer being able to access other websites while you are doing your exam. During the entirety of the exam, your communications will be restricted to our exam servers. The Oliver’s Digital Lock is available for download from the test portal prior to starting the test. You only need to install the Digital Lock once. For each exam attempt, you will need to connect and then disconnect after the exam. When you are ready to start your exam, click on the desktop icon that has been created and connect.
• Additional requirements include:
  • Adobe Acrobat Reader
  • Flash enabled (always allow access to the web camera)
  • Pop-ups enabled

For assistance with any technical issues regarding the OMVIC online test, contact the Oliver’s Publishing desk side support at:

• Phone: 1.800.238.0377
• Email: support@oliverslearning.com
• Hours: 9 a.m. to 5 p.m. EST, Monday to Friday

You will need to install the Oliver’s Proctoring Plugin (OPP) extension and the Digital Lock software prior to taking the test. The online test portal will prompt you to install these items before you can proceed to start the test. You can uninstall the plugin and software after you receive a passing grade.

How to install the Oliver’s Proctoring Plugin (OPP) extension

A dialog box will pop up and check if the Google Chrome browser has the OPP extension. If not, students will be prompted to install the OPP.

1. Click on the Install Extension button
2. You will be automatically redirected to the Chrome web store
3. Click on the Add to Chrome button in the top right-hand corner
4. Click Add extension in the pop-up window to continue the installation
5. Close the dialog box and return to the exam page and refresh once the installation is complete (if not done automatically)

How to install Oliver’s Digital Lock software

After installing the OPP extension, an additional dialog box will pop up to check if the Oliver’s Digital Lock™ software is installed. To install Digital Lock, students can follow the instructions for Windows or Mac.

Once the Digital Lock is installed, click on the lock graphic to activate the Digital Lock. This must be activated before taking the test. The test will not open unless students connect to the Digital Lock. Once you have completed and submitted the test, you must make sure to disconnect from the Digital Lock by clicking on the disconnect button.

For assistance with any technical issues regarding the items mentioned above, contact the Oliver’s Publishing desk side support at:

• Phone: 1.800.238.0377
• Email: support@oliverslearning.com
• Hours: 9 a.m. to 5 p.m. EST, Monday to Friday.

The following individuals must take the course:

• All new applicants for registration as a salesperson under the MVDA
• The following persons associated with any new application for registration as a dealer:
  • person in charge of day-to day operations, officers (president, vice-president, secretary treasurer), partners and sole proprietors, unless currently grandfathered
• Any grandfathered salesperson who changes type of registration (salesperson to dealer in a capacity listed in the previous point unless previously engaged in a similar capacity
• All grandfathered registrants seeking re-registration more than six months following expiry (for any reason) of their registration
• All persons who have passed the course and are seeking re-registration 24 months following expiry (for any reason) of their OMVIC registration
• Registrants who are required to do so through terms and conditions of registration imposed by the Licence Appeal Tribunal, a discipline panel or as agreed upon with the registrar
• All new officers, partners and persons in charge of day-to-day operations of existing registrants where the individuals were not previously grandfathered as a dealer

OMVIC and the Automotive Business School of Canada strongly encourage you to sign up for this essential course.

This course covers the laws, regulations and practices governing the purchase, sale and lease of motor vehicles in Ontario. There is thorough explanation of the Motor Vehicle Dealers Act (the key statute governing the registration of dealers and salesperson’s) and the role of the Ontario Motor Vehicle Industry Council (OMVIC) in the administration of the Act.

Note: Course content is subject to change to meet industry demands.

Have your dealership team trained and certified under the MVDA? How does the act impact your business? What can you do to prepare? What do you need to know?

Register now for the OMVIC Automotive Certification course and you will learn all about the regulations, code of ethics, licence appeal tribunals, advertising contracts, and more to keep your automotive business and/or career on the right road!

For information on how the OMVIC Automotive Certification course can come to your dealership , please call 1.877.722.1513.

Effective Sept. 1, 2019:

• $275 for correspondence delivery for new salespersons or dealers (includes manual and exam at testing sites located throughout Ontario)
• $550 for international student registration of correspondence delivery for new salespersons or dealers (includes manual and exam at testing sites located throughout Ontario)

OMVIC certification manual now available in English and French

The Automotive Business School of Canada/OMVIC project office cannot process in-person registrations. Note: Successful completion of this course does not mean you are automatically registered with OMVIC. Please visit OMVIC for information about registration or call 1.800.943.6002.

Certification and registration process for automotive sales persons and dealers

• Register for the self-study option: Download the OMVIC Automotive Certification Course – registration form (updated Oct. 2020)
• Please enter your name exactly as it appears on your driver’s licence when registering with Georgian College and OMVIC – ensure you sign the Freedom of Information section on your application
• We accept Visa, MasterCard, and American Express (note: cash and debit credit cards are not accepted); applications are also accepted by mail, however, they take longer to process
• Once students are registered, they are provided with the following:
  • Email confirming receipt of payment
  • Email confirming course registration (subject line: Registration Confirmation: OMVIC Automotive Certification Course)
  • Email invitation to online examination
  • Email containing UPS tracking number for course material package (student manual, list of in-person testing sites, and confirmation of enrolment)
• Study the materials
• Complete the test (refer to the OMVIC test: online or in-person tab)

Important information

• You will have 12 weeks from the date of registration to write and pass the certification test; if you do not write the test within that time, you will be assigned a grade of zero and enrolment in the course will be automatically cancelled – if you wish to re-write the Automotive Certification test after the 12-week period, you must re-register with Georgian College and pay the full course registration fees

Writing the exam

• See the OMVIC test: online or in-person tab

Passing the exam

• Successful completion of this course does not mean you are automatically registered with OMVIC
• Please visit OMVIC for information

New procedures for marks, certificates and industry pins

• If a student achieves the required minimum of 60 per cent on the test, Georgian College will immediately advise OMVIC that the student has passed
• Students that have passed the Automotive Certification course will have two years to complete their OMVIC registration certificate – please visit OMVIC for more information
• Once a student is formally registered and has received their OMVIC Registration Certificate, Georgian College will courier the student a certificate designating him or her as Certified in Automotive Law and Ethics; students will also receive a new OMVIC industry pin and congratulatory letter that outlines further options for students to advance their automotive education – these certificates and pins will only be sent to students who become registered with OMVIC

Questions

1. Under the MVDA 2002, a customer entitled to rescission has how long to request cancellation? a) 30 days, b) 90 days, c) 180 days, or d) one year
2. If OMVIC believes a dealer’s advertisement to be false, misleading or deceptive, it can: a) take the dealer to LAT, b) sue the dealer for misrepresentation, or c) order the dealer to issue a retraction or correction?
3. Curbsiders: a) ignore tax laws, b) avoid overhead, c) have an unfair advantage over registered dealers, or d) all of the above?

Answers

1. b) 90 days
   • See 6.06
2. c) order the dealer to issue a retraction or correction
   • See 8.06
3. d) all of the above
   • See 11.03

This course if for:

• individuals grandfathered into salesperson or dealer positions
• current OMVIC registrants who completed the full certification course prior to 2010

• $195 for correspondence delivery for salespersons or dealers who hold a valid licence through OMVIC (includes manual and exam at testing sites located throughout Ontario)

Registration process

• Register for the self-study option. Download the OMVIC MVDA Key Elements – course registration form (2019).
• Please enter your name exactly as it appears on your driver’s licence when registering with Georgian College. Ensure you sign the Freedom of Information and Protection of Privacy Act section of your application.
• We accept Visa, MasterCard, and American Express.
• Once you’ve registered, course content will be sent to you immediately. You can expect to receive your package by courier by the next business day. Delivery will be to the address included on your registration form.
• Study the materials carefully. Once you feel you are ready to write the test, call one of the testing site telephone numbers included in your package. Testing sites are located throughout Ontario for your convenience.
• Test results will be provided to students by email and this can take up to five business days after the test date Test results are forwarded daily to OMVIC.
• Note: The Georgian College OMVIC Project Office (H130 at the Barrie Campus) cannot accept cash or debit credit card payments for registrations.

Important

• Students will have 12 weeks from the date of registration to write and pass the test.
• If students do not write the test within that time, students will be assigned a grade of zero and enrolment in the course will be automatically cancelled.
• If students wish to re-write the MVDA Key Elements test after the 12-week period, students must re-register with Georgian College and pay the full course registration fee again.

Writing the test

• Refer to the Testing process: Online or in-person tab for more information.

New procedures for marks, desk toppers and industry pins

• If a student achieves the required minimum of 60 per cent on the test, Georgian College will immediately advise OMVIC that the student has passed.
• Georgian College will courier the student a desk topper designating him or her as Certified in Automotive Law and Ethics. Students will also receive a new OMVIC industry pin and congratulatory letter outlining further options for students to advance their automotive education.

About the course

This online course is designed for salespeople and dealers currently registered with OMVIC who require supplementary education and training in bookkeeping and general business record keeping specific to the automotive industry.

Learning outcomes

Upon completion of this course, students will be able to:

• identify business documents which must be kept to satisfy MVDA 2002 requirements
• use relevant accounting and general business management documents pertaining to the automotive industry such as, but not limited to, garage registers
• record selected accounting transactions in a basic bookkeeping document
• examine appropriate internal controls

Register now!

Registration form for Automotive Record Keeping Course

About the course

• Online method of delivery updates students and acts as a resource in the translation of automotive language and sales preparedness for the Automotive Certification Course
• Designed for salespersons entering the industry with English as a second language who want to advance their knowledge of automotive language and sales preparedness
• Delivered as an online module, with completion of the course providing an understanding of the terminology used in the automotive industry

Learning outcomes

Upon successful completion of this course, students will reliably demonstrate the ability to:

• identify foundations of terminology used in the automotive industry
• employ learned information to produce a variety of written material relevant to automotive salespersons and dealers
• utilize learned information to discuss a variety of material using the appropriate automotive industry phrasing and vocabulary
• apply a demonstrated knowledge of comprehensive learning within the automotive sector
• identify and properly evaluate necessary contract requirements, distinguishing the financial and legal obligations

Register now!

Registration form for Automotive Sales Language Preparation