Graduating students: How to get your transcript, grad letter and credential
April 26, 2021

As a graduating student, you may require key documents for your future plans. Here are the latest instructions on how to get your transcripts, grad letter, and credential (a.k.a. your frameable paper certificate, diploma or degree).

Grad letters and unofficial transcripts: Check your document hub

The process Georgian uses to assess whether students have met all graduation requirements is called auditing. As soon as you’re officially deemed a graduate through that process, your graduation letter and unofficial transcript PDFs will be added to your document hub in the student portal .

All audits will be completed by June 15, 2021. You don’t need to submit requests for these documents. You can also retrieve an unofficial transcript at any time in your Banner account.

Georgian mascot Growler wearing a graduation gown, holding a framed diploma

Official transcripts for admission to another Ontario institution: Request through OCAS or OUAC

If you require an official transcript for admission to another school in Ontario, please place the request through the OCAS or OUAC website, where you submitted your application. We’ll send the transcript directly to the other institution within 72 hours.

Official transcripts for employment or accreditation: Send us a form then check email

If you need official transcripts, send your completed Request to Graduate form to us at You might need official transcripts to apply to an accrediting body, to provide proof of graduation to an employer, or for other reasons.

If you submit your request before June 1, an electronic version of your transcript will be sent to the email address provided on your form. After June 1, you’ll be able to access your documents via the new MyCreds system: a digital service that gives you 24/7 access to digital copies of many postsecondary documents. You’ll receive an email to your student inbox with instructions to log in once your documents have been added.

Frameable credentials: Watch the mail

If you completed your program in April 2021 and applied to graduate by the April 23 deadline, you’ll receive your official Georgian credential (frameable paper college certificate, diploma or degree) by regular mail in June. We’ll use the mailing address on your Banner profile. If you missed the April 23 graduation application deadline, you can still apply to graduate and receive your credential, but late applications will be reviewed starting in June, so expect delays.

Students with job offers or expiring study permits: Email us

We’re prioritizing grad audits for those with an active job offer, and those whose study permits are expiring. If you have a written job offer or your study permit will expire before May 31, 2021, please send an email to with Job offer or Permit expiring in the subject line. Attach one of the following two documents to your email:

  • Your job offer on company letterhead
  • A copy of your study permit showing your expiry date

Please note that off-site transcript processing (due to COVID-19) takes twice as long as on-campus processing. We appreciate your patience.

This article was originally published in May 2020. It was updated and re-shared in April 2021.