Georgian College - Course Outline


Term: Winter 2019

Subject Code:
Course Number:
PLA Applicable:
Course Name:
Conflict Resolution
Grade Mode:
Post Secondary

Students are advised to retain course outlines for future use in support of applications for employment or transfer of credits

Course Description:

Students explore a variety of methods and techniques for resolving conflict such as negotiation, mediation, and facilitation. Using an interdisciplinary framework, students are encouraged to be critically reflective and to challenge their preconceptions about conflict. By exploring conflict in a variety of settings, students learn how to approach conflict in a positive manner that is beneficial to both their personal and professional lives.

Learning Outcomes:

1. Explain how conflict can be approached in a positive manner in both his/her personal and professional lives.
2. Discuss the impact of gender, culture, and ethics on conflict resolution processes.
3. Explore various methods of conflict resolution, using an interdisciplinary approach.
4. Apply conflict resolution techniques in a variety of settings.

Course Content:

- Interdisciplinary approaches to conflict resolution
- Common responses to conflict
- Negotiation
- Mediation
- Facilitation
- Advocacy
- Legal processes
- Culture, gender, and conflict


Tests/examinations/assignments must be written/submitted at the time specified. Requests for adjustments to that schedule must be made before the test/exam/assignment date to the faculty member. Failure to do so will result in a mark of “0”, unless an illness/emergency can be proven with appropriate documentation at no cost to the College.

The passing grade for all courses is 50%, or letter grade of P (Pass) or S (Satisfactory) unless otherwise noted below. The passing weighted average for promotion through each semester of a program is 60% and is a requirement to graduate.

Evaluation is comprised of: Tests 40% Assignments 60%


A student at Georgian College can appeal the following:

  1. a mark on the assignment, test, examination or practical experience;
  2. a final mark for a course or co-op work term;
  3. missing or incorrect assessment information on a grade report and/or transcript

A student cannot appeal a decision regarding whether or not a PLA or Exemption is available for an individual course, nor the method of challenge used.

© Georgian College 2018