Coronavirus (COVID-19) information

This page is where we will post all information about how Georgian College is responding to the COVID-19 pandemic. We will continue to act on the advice of our public health authorities and the Government of Ontario as the situation evolves. Please check this page often as we regularly add new information.

For information specific to international students, visit our international COVID-19 FAQs.

If you want to apply to start your studies, read this information for applicants.

Updates from President MaryLynn West-Moynes

Past messages from President West-Moynes can be found in our COVID-19 information archive.

Feb. 10 – Summer semester updateGeorgian College Chevron

Dear students and colleagues,

I’d like to thank you all for your patience while we adjusted the start of some of our in-person winter semester activity to meet the conditions of the provincial stay at home orders. Our Georgian team quickly responded to the enhanced safety measures required by the provincial government, and our students showed tremendous resiliency and commitment to their studies despite all the changes. We’ll continue to adapt as needed, together.

We remain committed to following strict health and safety protocols to keep our community safe. The enhanced measures we implemented on Jan. 27 will continue as long as necessary.

With winter semester well underway, I’d like to share our plans for summer semester.

Remote and hybrid learning this summer semester

After careful consideration, Georgian will continue with a combination of fully remote and hybrid (remote/in-person) program delivery for the summer 2021 semester. In-person classes and labs will only be delivered where absolutely required to meet learning outcomes or accreditation requirements.

Here’s what you need to know:

  • With a few exceptions, the semester will start May 17 and end Aug. 20 (13 weeks).
  • There will be one Study Week from June 28 to July 2.
  • You can use the program search tool for summer 2021 to find out which courses will be online and which will have in-person components.
  • If you’re scheduled to be on co-op work term or clinical or field placement this summer, there is more information for you on our summer semester web page.
  • Summer semester registration will open April 13.
  • All student services will continue to operate remotely.
  • For regular updates and answers to frequently asked questions, visit our COVID-19 web page.

As always, our decisions are made observing the guidance and direction of the provincial government and our local public health units. Should the direction change, we may be required to revisit our decisions.

Academic and financial support continues to be available

  • The Georgian Learning Guarantee will be offered again this summer semester. Learn more.
  • The COVID Hardship Bursary will be available again this summer, as a means of immediate short-term financial relief. Learn more.

Spring 2021 convocation

Our spring convocation will be a virtual ceremony in June. At this time, we know we can’t host large, in-person gatherings for quite some time still and we want to celebrate our graduates and their accomplishments now rather than delaying this important and well-deserved milestone. For students in their final semester, you’ll receive more information in March.

Stay safe and be well

I know it’s been almost a year since Georgian switched to remote learning at the onset of the pandemic, but that doesn’t mean it gets any easier to cope with so much change. Please remember Georgian has a number of resources to help you manage your mental health, should you require support. Visit the student or employee portals for more information.

Be safe, be well and choose kindness.

Dr. MaryLynn West-Moynes
President and CEO

Safety protocols and reporting

I have an in-person lab/class scheduled. What safety protocols do I need to know?Georgian College Chevron

Everyone on campus must review and follow these two safety protocols:

Please review important information about what to expect on campus during COVID-19.

What are Georgian’s cleaning protocols during the pandemic?Georgian College Chevron

For more information about Georgian’s enhanced cleaning practices and procedures implemented for the health and safety of our community, read our Protocol for Cleaning and Disinfecting during COVID-19.

How will I know if there are any cases of COVID-19 on Georgian campuses?Georgian College Chevron

Georgian updates a dashboard on the website every Monday with the number of confirmed positive COVID-19 cases reported to the college. The numbers represent Georgian students, employees and others who were present on our campuses, either inside or outside, including on-campus residences.

You’ll no longer receive an email from collegeannouncements@ with every on-campus case reported. The dashboard will be available for you to check at any time and the government’s COVID alert app is also another way you can track potential exposure. Georgian will continue to work with local public health units and assist them with contact tracing for any positive cases, as requested.

How much information will Georgian share with me about confirmed cases on campus?Georgian College Chevron

Due to privacy legislation and respect for the individual, Georgian will only report the campus and dates attended by a member of the Georgian community who tests positive for COVID-19.

As a reminder, public health is the lead on all investigations into COVID-19 cases and will determine who should be contacted. All of us must respect the authority and jurisdiction of public health, as well as the confidentiality they require. If public health requires the college to close a learning space or building on campus, that information will be sent to employees and students and across our communication channels.

Why doesn’t Georgian do temperature checks as part of its entrance screening?Georgian College Chevron

Campus Safety Services has reviewed the literature on this topic extensively and has found that temperature is not a conclusive indicator that a person does or does not have COVID-19.

We now know that people can spread the COVID-19 virus before ever showing symptoms. The Public Health Agency of Canada has advised that fever is not usually the first symptom, and in some cases of COVID-19 infection a fever never develops. There is also potential increased risk of exposure for screeners; conducting temperature checks at entrances could require prolonged interaction between screeners and persons entering the campus.

We continue to create our safety protocols with the information and guidance available from our public health authorities and the Ontario government.

I need a quarantine package because I’ve travelled internationally or I’m an international student arriving in Canada for the first time. What are my options?Georgian College Chevron

Georgian is offering quarantine packages for all students (domestic and international) who have travelled internationally or who are arriving in Canada for their first semester. If you require a quarantine package, please visit the Students coming to Canada section on our FAQ page for international students. On this page, you will also find information about what is required to exit your quarantine (e.g. a negative COVID-19 test result).

Vaccination

How/when can I get a vaccine?Georgian College Chevron

Georgian students and employees should follow the vaccination directions provided by their local health unit. Below are links for the public health units associated with our campuses.

International students

If you’re 18 years old or older, you’re eligible for a vaccine. You don’t need a valid Ontario health card to book your appointment.

To book your vaccine over the phone, call the provincial call centre at 1.833.943.3900. If you live in Simcoe County or Muskoka, you can also book by calling the Simcoe Muskoka District Health Unit at 1.877.721.7520, ext. 5997. Barrie students can call the Sperling Drive health unit location at 705.797.3159.

You can also register online for a vaccine. If you don’t have an Ontario health card and you live in Simcoe County or Muskoka, complete this online form to request a pseudo health card number for use in the vaccine registration form. Access more information on the Simcoe Muskoka District Health Unit COVID-19 vaccination web page.

Can I receive a COVID-19 vaccine through Georgian if I’m scheduled to go on a clinical placement for my program?Georgian College Chevron

For information regarding vaccinations for Health, Wellness and Sciences students on clinical placements, please refer to our clinical placement frequently asked questions.

Is proof of vaccination required in order to go on campus?Georgian College Chevron

Georgian has encouraged all students and employees to get vaccinated as soon as they’re eligible to do so. At this time, Georgian does not require our new or returning students or employees to provide proof of vaccination. The college will continue to follow all guidance provided by public health and the government of Ontario as it relates to our on-campus activities.

FAQs: Remote learning

After careful consideration, Georgian will continue with a combination of fully remote and hybrid (remote/in-person) program delivery for summer and fall 2021 terms.

You can use the program search tool for summer 2021 and the program search tool for fall 2021 to find out which courses will be online and which will have in-person components. As always, we’re making the best decisions we can with the information and guidance available from public health authorities and the government. The information provided in the search tool is subject to change.

How do I get my textbooks?Georgian College Chevron

First, do a search for which textbooks you’ll need on the Georgian Stores website. Book lists are usually available around the same time that registration opens. You’ll need the course reference number (CRN) and your student number.

Then, we recommend these options to purchase your books:

  1. Georgian Stores is open for online orders.
  2. Search Amazon’s used book market.
  3. Search Facebook groups for used books: Orillia Georgian College Book Exchange, Georgian College Barrie Book Swap, Georgian College Used Textbooks. Students post their used texts or post as wanted.
  4. Contact the publisher. Some publishers are making textbooks open access during the health crisis. Use your Georgian student email.
  5. The Georgian library has an open educational resource (OER) guide that offers a search engine and suggestions for some subjects. These might not be your textbook but an OER could have the same or similar content.
Are there any at-home technology requirements for completing my courses remotely?Georgian College Chevron

We’ve outlined some at-home technology requirements to complete your courses online, e.g. internet speed, hard drive specifications, operating system, etc.

The following are minimum technology specifications for all programs. Your program may have unique technology requirements. For program-specific requirements, please see our remote delivery technology specifications and look to see if your program has additional requirements.

Internet connection

  • 30 Mbps down and 3 Mbps up or greater is recommended

Computer specifications

Basic:

  • Core i3 or Ryzen 3 processor
  • 8GB or more of RAM
  • 250GB SSD disk
  • One full-size USB port
  • Wireless 802.11ac
  • Windows 10

Better:

  • Intel Core i5 or Ryzen 5 processor
  • 8GB or more of RAM
  • 250GB SSD disk
  • One full-size USB port
  • Wireless 802.11ac
  • Windows 10

Best:

  • Intel Core i7 or Ryzen 7 processor
  • 16GB of RAM
  • 500GB SSD disk
  • One full-size USB port
  • High-end graphics video card (consider a dedicated video with 2GB of video memory)
  • Wireless 802.11ac

Mac:

  • A Windows-based computer may serve your general educational purposes better at Georgian College.
  • Note: Mac computers are a program-specific, unique requirement in some college programs.

Additional technology specifications to consider

  • Built-in ethernet port
  • USB C port
  • Two-year warranty
  • Four hours of battery life
  • Nvidia-based dedicated graphics card
  • External USB hard drive for local backup

Note, your existing notebook computer may satisfy the above hardware requirements.

What if my internet connection is slow/limited?Georgian College Chevron

Students will be able to reserve computer time in the libraries at the Barrie and Owen Sound campuses during summer semester. This service will be available at Barrie, Orillia and Owen Sound campuses during fall semester. The libraries are open for computer use only. Time slots are a maximum of two hours, and printers are not available. You must make an online reservation in advance on the library website.

Please note: the availability of this service is dependent on health and safety recommendations from the provincial government and local health units. In the event the college has to suspend computer lab use, students are encouraged to secure the necessary technology required to support their academic program requirements. You may be interested in applying for awards, scholarships and bursaries to help cover these technology costs.

Alternatively, WiFi is enabled in parking lots at all Georgian College campuses. Speed decreases the further you are away from the building. Please remember to adhere to social distancing rules.

At the Barrie Campus, the WiFi signal is boosted to parking lots N, E/H, A, N/H. View the campus map.

What if I don’t have a computer?Georgian College Chevron

We’re trying to help students without access to technology while courses are being delivered online. If you need to borrow a laptop for summer or fall term, you can place your request after you register for courses. Laptop loans are first-come, first-served, and available to Georgian students studying within Canada only. Review eligibility requirements for a laptop loan.

Students will also be able to reserve computer time in the libraries at the Barrie and Owen Sound campuses during summer semester. This service will be available at Barrie, Orillia and Owen Sound campuses during fall semester. The libraries are open for computer use only. Time slots are a maximum of two hours, and printers are not available. You must make an online reservation in advance on the library website.

Please note: the availability of this service is dependent on health and safety recommendations from the provincial government and local health units. In the event the college has to suspend computer lab use, students are encouraged to secure the necessary technology required to support their academic program requirements. You may be interested in applying for awards, scholarships and bursaries to help cover these technology costs.

Will I be expected to be in my remote courses at specific times for live sessions, or can I participate on my own schedule?Georgian College Chevron

Each course will be different and your faculty will review the expectations on the first day of class. They may also post details in advance on Blackboard so be sure to check your course shell.

At minimum, you can expect an opportunity to interact with your professor live (synchronous), in real time, at least once every two weeks.

Please note, this protocol is for remote courses, moved online due to the COVID-19 pandemic. Existing online courses that were designed to be fully online will follow their original delivery method (e.g. they may be entirely asynchronous).

I’m new to online learning. Do you have any tips to help me be successful?Georgian College Chevron

We know it’s a big adjustment! Staff from our Centre for Teaching and Learning have prepared a Student Remote Learning Kit with lots of great resources. Check it out. Don’t forget you can also connect with your student advisor remotely.

I want to access accommodations and support because I have a barrier that might interfere with my learning, e.g. an IEP in high school, medical condition, mental health or physical disability. Who should I contact?Georgian College Chevron

Please connect with Accessibility Services. We can often support students regardless of what documentation is provided. We understand during this time that documentation is challenge to gather.

If you’re a prospective, full-time or part-time student, please email or call us to make an appointment to discuss your eligibility for accommodation. Our email address is studentsuccess@georgiancollege.ca and our phone number is 1.877.722.1523.

We can also provide accommodations for writing admissions tests for students who qualify. Please contact us if you feel you need accommodations to write your admission test(s).

FAQs: Summer 2021 semester

We’ll add to this section as new information becomes available so please check this page often.

If you’re scheduled to be on campus this summer for in-person labs, please review what to expect on campus.

What are the dates for summer semester?Georgian College Chevron

The semester will start May 17 and end Aug. 20 (13 weeks). There will be one Study Week from June 28 to July 2.

Will summer semester classes be online or in person?Georgian College Chevron

After careful consideration, Georgian will continue with a combination of fully remote and hybrid (remote/in-person) program delivery for the summer 2021 semester. In-person classes and labs will only be delivered where absolutely required to meet learning outcomes or accreditation requirements.

You can use the program search tool for summer 2021 to find out which courses will be online and which will have in-person components.

As always, we’re making the best decisions we can with the information and guidance available from public health authorities and the government. The information provided in the program search tool is subject to change.

It says my program is being delivered remotely for the summer semester. Will this change mid-term?Georgian College Chevron

If your program or course is confirmed to run remotely for summer semester, the college will not change the delivery method mid-term. Decisions for delivery will be made before the start of each term, and will continue for the entire length of that term.

I have an in-person lab/class scheduled. What on-campus facilities will be open or closed?Georgian College Chevron

Please review the What to expect on campus page for details including what’s open and closed, parking, designated entrances and more.

I’m scheduled to be on co-op in summer semester. Am I required to go on work term or do I have other options?Georgian College Chevron

If you’re scheduled for a work term you are required to conduct an active job search. If you aren’t able to find a position, there are options to support you so you can still earn your mandatory co-op credit. Please check your Georgian College email for information from your co-op consultant, as the options will be specific to your program.

You can find additional FAQs related to co-op and the pandemic on the co-op page on the student portal.

I’m in a Health, Wellness and Sciences program and scheduled to have a clinical placement in summer semester. Will this happen?Georgian College Chevron

Yes, in most cases your clinical placement will run as scheduled.

At this time, Georgian has been successful in in optimizing student success with the completion of clinical and student-led clinic placement requirements through actual in-person clinical as well as the addition of virtual simulation components.

If our community partners must reduce their capacity to take on clinical students, or if we must close student-led clinics due to the COVID-19 pandemic, Georgian will continue to investigate alternative placement models and work with accrediting and regulatory bodies to support student success. We will work diligently to provide students with the opportunity to graduate from their program according to the traditional academic schedule. Extreme circumstances may impact the program duration.

I’m in a Human Services or Community Safety program and scheduled to go on a field placement in summer semester. Will this happen?Georgian College Chevron

Field placements will be delivered both remotely and in person during the summer 2021 semester. Final planning will depend on the status of the pandemic, public health guidelines and the best interests of our students, as well as availability of our community partners to support students in a learning environment. All summer 2021 semester students have been contacted by the field placement office or their program to discuss these options.

Please connect with field.placement@georgiancollege.ca to find out what is happening in your specific program.

You’ll be expected to register for field placement as per normal practice and further information regarding your competency completion requirements will be provided to you by your program.

Please connect with your program coordinator if you have further questions about how your field placement is being delivered, progression in your program and your path to success

Will there be social events for students this summer?Georgian College Chevron

Your Georgian College Students’ Association representatives are working hard to plan a variety of virtual events this summer, such as online bingo, Tik Tok dance classes, trivia nights, paint nights and much more.

All social events will be available to all Georgian student unless otherwise stated (e.g. some may be campus specific). You’ll find a current list of student events on the home page when you log in to the student portal, and more events will be added throughout the semester.

Will there be student clubs this summer?Georgian College Chevron

Many of our clubs are looking for ways to offer their programming virtually. Read our club listing and connect with the club(s) you’re interested in to learn more.

Will OntarioLearn courses be available during summer semester?Georgian College Chevron

Yes, OntarioLearn (OL) courses will be available this summer. OntarioLearn dates differ from general Georgian registration dates so please review them below.

The OL summer semester will run from May 11 to Aug. 17. The last day to register will be May 18 and the last day to withdraw with a refund is May 21.

The OL June intake will run from June 1 to Sept. 7. The last day to register will be June 8 and the last day to withdraw with a refund is June 11.

Registration is now open on the OntarioLearn web page. For more information, email ol@georgiancollege.ca.

I’m registered to take a Continuing Education (non-credit) course in the near future. What do I need to know?Georgian College Chevron

Please visit our Part-time Studies website for the latest updates. All course delivery information is located on each individual course web page.

FAQs: Fall 2021 semester

We’ll add to this section as new information becomes available so please check this page often.

The what to expect on campus page offers information about summer semester safety procedures. These protocols are subject to change. We’ll update the page as information about fall semester becomes available. It’s your responsibility to learn about Georgian’s COVID safety procedures before coming to campus for in-person learning.

Can I still apply for programs that start in September 2021 and can I still apply for free?Georgian College Chevron

Yes, we’re still open for applications! Domestic applicants can apply via the OCAS website. We encourage you to connect with our student recruitment team first to discuss your options and get a voucher to apply for free (we’ll cover the $95 OCAS fee).

Will fall semester classes be online or in person?Georgian College Chevron

We’re prepared to begin the fall 2021 semester with a combination of fully remote, hybrid, and in-person delivery specific to each program.

For the health and safety of our students and employees, we’ll transition to increased in-person academic and service delivery when public health and government guidelines allow. We’ll also continue to provide the flexibility of virtual program delivery and student services where possible for those who prefer it.

Please use this search tool to learn whether your program will be delivered remotely or through a combination of remote and in-person learning.

What are the dates for fall semester?Georgian College Chevron

The semester will start Sept. 7 and end Dec. 17. There will be one Study Week from Oct. 25 to 29.

When do I need to apply to residence to move there this fall?Georgian College Chevron

Applications are still available on the housing portal for the Barrie, Orillia, and Owen Sound Residences. We recommend starting the application process as soon as possible as Residence spaces can fill up quickly.

When does registration open for fall semester?Georgian College Chevron

Registration for fall semester courses will begin the week of Aug. 10. You’ll be able to find the specific registration date and time for your program closer to Aug. 10.

Please review our registration guide to learn how to find this information in Banner. Also, be sure to check the fee information page for tuition and fee deadlines.

To see your course registration time in Banner, you must first pay your deposit.

The course add/drop period will run from Aug. 23 to Sept. 20.

I have an in-person lab/class scheduled. What on-campus facilities will be open or closed?Georgian College Chevron

Please keep checking the What to expect on campus page. We’ll continue to update that page as fall semester information – what’s open and closed, parking, designated entrances – becomes available.

Will there be an Orientation for new students?Georgian College Chevron

Yes! Orientation for new students will be held online. We’ll email information to your Georgian email account closer to the start of the semester, or you can check the First Year Experience web page closer to the start of the semester for more details.

If I start my program in September remotely then decide it’s not for me, what are my options?Georgian College Chevron

For the fall 2021 semester, we’ll continue to offer the Georgian Learning Guarantee. We want you to succeed! So if you choose to withdraw from your program, we’ll apply your tuition fees to the first semester when you return in January, May or September 2022. You choose the program. All you have to do is reapply and be accepted. For returning students, the same applies. We’ll apply your tuition fees for your next semester when you return in 2022. Read more about the guarantee.

I’m scheduled to be on co-op this fall. Am I required to do my work term or do I have options?Georgian College Chevron

If you’re scheduled for a work term, you’re required to conduct an active job search. If you aren’t able to find a position, there are options to support you so you can still earn your mandatory co-op credit.

Need help? You can find contact information for your co-op consultant and FAQs about co-op on the Career | Co-op | Field Placement Resources pages on the student portal.

I’m in a Health, Wellness and Sciences program and scheduled to do a clinical placement this fall. Will this happen?Georgian College Chevron

Yes, in most cases your clinical placement will run as scheduled.

At this time, Georgian has been successful in optimizing student success with the completion of clinical and student-led clinic placement requirements through actual in-person clinical as well as other approved strategies (e.g. virtual simulation and case studies).

If our community partners must reduce their capacity to take on clinical students, or if we must close student-led clinics due to the COVID-19 pandemic, Georgian will continue to investigate alternative placement models and work with accrediting and regulatory bodies to support student success. We will work diligently to provide students with the opportunity to graduate from their programs according to the traditional academic schedule. Extreme circumstances may impact the program duration.

I’m in a Human Services or Community Safety program and scheduled to do a field placement this fall. Will this happen?Georgian College Chevron

Field placements will be delivered both remotely and in person during the fall 2021 semester. Final planning will depend on the status of the pandemic, public health guidelines, and the best interests of our students, as well as availability of our community partners to support student learning. All fall 2021 semester students will be contacted by the field placement office or their program to discuss these options.

Please connect with field.placement@georgiancollege.ca to find out what is happening in your specific program.

You’ll be expected to register for field placement as per normal practice. Further information regarding your competency completion requirements will be provided to you by your program.

Please connect with your program coordinator if you have further questions about progression in your program, how your field placement is being delivered, and your path to success

Can I defer my September 2021 acceptance offer to a future semester?Georgian College Chevron

Domestic students: You can change your September 2021 application to January 2022 or May 2022 because these intakes are within the same academic year. Go to ontariocolleges.ca and update your application. Offers of admission will be based on program availability. If you are admitted, your non-refundable tuition deposit will be transferred to your new starting term. If you have questions, contact admissions@georgiancollege.ca for help.

International students: Yes, you can request to defer your acceptance to a future intake; however, approval of the request is based on program availability. Please complete the international request for deferral form and email it to GCintlRecruit@georgiancollege.ca. If this is your first deferral request and the request is approved, your paid deposits will be transferred to your new starting term. Please check academic regulations for eligibility requirements.

Exceptions to the non-refundable tuition deposit policy will be reviewed on a case-by-case basis, for programs that are running remotely for semester one students. For further information, email admissions@georgiancollege.ca.

For more questions and answers about deferrals, please visit the Office of the Registrar’s FAQs on the student portal.

Will there be social events for students this fall?Georgian College Chevron

Your Georgian College Students’ Association representatives are working hard to plan a variety of virtual events this fall, such as online bingo, Tik Tok dance classes, trivia nights, paint nights, and much more.

All social events will be available to all Georgian students unless otherwise stated (e.g. some may be campus specific). You’ll find a current list of student events on the home page when you log in to the student portal, and more events will be added throughout the semester.

Will there be student clubs this fall?Georgian College Chevron

Many Georgian student clubs have found creative ways to stay connected and active during this pandemic. They include: Cyber Grizzlies, Enactus Georgian, Georgian Pride, and Georgian Skies.

Read our club listing and connect with the club(s) you’re interested in to learn more.

Will OntarioLearn courses be available during fall semester?Georgian College Chevron

Yes, OntarioLearn (OL) courses will be available this fall. OntarioLearn dates differ from general Georgian registration dates so please review them below.

The OL fall semester will run from Sept. 14 to Dec. 21. The last day to register will be Sept. 21 and the last day to withdraw with a refund is Sept. 24.

The OL October intake will run from Oct. 1 to Jan. 7. The last day to register will be Oct. 8 and the last day to withdraw with a refund is Oct. 15.

Registration is now open on the OntarioLearn web page. For more information, email ol@georgiancollege.ca.

I’m registered to take a Continuing Education (non-credit) course in the near future. What do I need to know?Georgian College Chevron

Please visit our Part-time Studies website for the latest updates. All course delivery information is located on each individual course web page.

FAQs: Student Services

As we deliver courses remotely or through a combination of remote and in-person learning, all student services are available remotely to support you. Read how to contact each service and their hours of operation.

What mental health resources are available to me?Georgian College Chevron

We realize this is a difficult time for everyone and our Mental Health and Well-being team is here to help.

I need Library Services. Which library programs are still running?Georgian College Chevron

Library Services remain available virtually at all campuses. Please visit the library website for the most recent updates about research, math, tutoring and writing services. Be sure to check out library FAQs too!

How do I contact IT support if I have technical difficulty?Georgian College Chevron

IT Support at Georgian is available 24 hours a day, seven days a week.

Students and staff can access help by sending an email to itsupport@georgiancollege.ca or calling 705.728.1968, ext. 1732.

Which testing services are available?Georgian College Chevron

Testing Services is providing online testing services for admission tests, which include Communications Placement Assessment (CPA), Prior Learning Assessment and Recognition (PLAR) and placement testing.

For your test, you will require a computer and a webcam. The Testing Services team will fully assist you with the entire process.

Our customer service team is available to answer inquiries and book appointments Monday to Thursday from 8 a.m. to 7 p.m. and Friday from 8 a.m. to 4:30 p.m.

To request testing services or more information, please email studentsuccess@georgiancollege.ca or call 1.877.722.1523.

Are lockers available for students with on-campus classes?Georgian College Chevron

If you have on-campus classes this semester and need a locker to store your items, they are now available at the Barrie, Orillia and Owen Sound campuses.

You don’t need to register for the locker. If it’s open, you can claim it.

As per physical distancing guidelines, every sixth locker is available under the following criteria:

  1. Lockers cannot be shared.
  2. Lockers are for the full semester (daily use is not permitted).
  3. You must bring your own lock.
  4. Locks must be removed prior to the last day of the semester. Failure to do so will result in the college removing the lock and the locker’s contents.
  5. The college is not responsible for lost or stolen items or items removed by the college upon the completion of the semester. An administrative storage fee will be applied for the retrieval of any items left inside lockers after the semester has ended.

Please note that in the event of a building or campus closure, access to lockers may be temporarily suspended and students may have to wait to retrieve their contents.

I need assistance with my ONEcard (I need to get a card, or I lost the one I have, or I need to load money to it, etc.). How do I find help?Georgian College Chevron

Please visit the Registrar’s Office FAQ page on the student portal for all frequently asked questions about ONEcard during the campus closure, or visit the ONEcard web page.

Is my UPass (bus pass) valid for summer semester (Barrie students only)?Georgian College Chevron

The UPass has been suspended for summer 2021 semester and you will not be charged the universal bus pass ancillary fee this term (this applies to Barrie Campus students only).

If you’re a Barrie resident and need a bus pass this summer, you’ll be expected to purchase one from the City of Barrie at the student rate. To get the student rate, show your Georgian ONEcard.

FAQs: Finances, fees and refunds

Some FAQs related to finances, fees and refunds have been archived. Please see our coronavirus (COVID-19) archive.

Additional FAQs specific to receiving and accepting refunds by e-transfers can be found on the Registrar’s Office FAQ page on the Student Portal.

Where do I find information about financial aid?Georgian College Chevron

Please visit the Financial Aid web page for information about OSAP and awards, scholarships and bursaries.

Financial aid officers are available remotely to help so if you want to discuss your individual circumstances, please email financialaid@georgiancollege.ca for support.

Is Georgian offering any emergency funding for students during COVID-19?Georgian College Chevron

We will continue to offer a COVID-19 Hardship Bursary fund this fall semester. Read details about this bursary, who’s eligible, and how to apply (you will need to log in to the student portal to view this information).

Will I receive a partial tuition refund?Georgian College Chevron

We will not be issuing refunds for tuition, as we have been able to adjust our delivery to ensure students can still meet learning outcomes. We know this has been a big adjustment for everyone at Georgian and at all colleges in Ontario. It may not look like how we expected, but we’re thankful our classes and student services are continuing remotely so all students have an opportunity start and finish their courses.

Georgian President and CEO Dr. MaryLynn West-Moynes offers further explanation in this announcement from July 27, 2020.

Will I receive a partial refund for summer 2021 semester ancillary fees?Georgian College Chevron

We can confirm that the following ancillary fees will not be charged for summer semester:

  • universal bus pass (Barrie Campus only)
  • athletics and recreation fee (all campuses)
  • campus safety fee (all campuses)

Program specific fees (e.g. lab fees and field trips) are determined by each program area.

All other ancillary fees will not be refunded as these services, such as health and counselling services, technical support and others, will be provided through remote delivery.

If you’re a Barrie resident and need a bus pass this summer, you’ll be expected to purchase one from the City at the student rate.

How will I be notified of my cost savings?

Summer semester fees will be assessed when you register. The fees listed above will not be charged. Cost savings will vary in amount as ancillary fees vary by campus. Fees for summer semester are due May 25, 2021.

How do I cancel my on-campus residence application and get a refund for my fees?Georgian College Chevron

You will need to cancel your application via the housing portal. After you submit your cancellation, you’ll receive a cheque in the mail to the address Campus Living Centres has on file. The refund process will take approximately eight weeks. Please ensure that you read and understand the cancellation policy for the residence property that you’ve applied to, as cancellation charges may apply.

Please click on the housing portal for your campus:

I’ve paid fees to Synergy Gateway for my Clinical Preparedness Permit, but my clinical placement is suspended. Will I receive a refund?Georgian College Chevron

For information regarding how Synergy is working to support students during this pandemic (including updates on fees), please log in to your Synergy Verified profile.

FAQs: Registrar’s Office-related

This includes the following services: admission, credit transfer, registration, records, fees, transcripts, enrolment verification, financial aid (OSAP), graduation and convocation.

For additional questions related to the Registrar’s Office, please visit their page on the student portal.

How do I reset my password so I can access Banner/Blackboard?Georgian College Chevron

Please email itsupport@georgiancollege.ca to reset any passwords.

How do I access student systems like Blackboard and MyPath?Georgian College Chevron

Student systems such as Blackboard and MyPath are still operating as normal. Most student systems are online portals that can be accessed from any computer with internet connection. Check the student portal for more information.

How do I get forms for RESP, CPP, etc. completed during the campus closure?Georgian College Chevron

For confirmations of enrolment and other verification, please scan (or take a picture) of the document that needs to be filled out and email it to registrar@georgiancollege.ca.

How do I pay my tuition deposit/fees?Georgian College Chevron

Updated as of June 17:

We are not currently accepting in-person or phone payments while the college is closed. Tuition deposits/fees can be paid using any of these convenient methods:

  • Flywire (for payments coming from outside Canada)
  • banking app/online banking (e-transfers are not accepted)
  • Banner (for tuition deposits only, with a credit card).

For detailed instructions on how to pay, visit our finance and fees page.

I’m a full-time student and need to register into an online/part-time course but don’t have a credit card. How do I register and pay?Georgian College Chevron

If you’re a full-time student, we can register you into the course and charge your Banner account, which you can pay online. If full fees have not been received within five days, you will be withdrawn from the course.

There is a credit on my Banner account summary. Can I get that credit back if the college is closed?Georgian College Chevron

Any credit will be transferred to your future semesters. If you’re in your last semester, any credit will be refunded to you. Refunds take approximately two to three weeks to process. Cheques are mailed to the address in Banner.

How can I get a copy of my Georgian transcript if the college is closed?Georgian College Chevron

Unofficial transcripts

For an unofficial transcript, access your Banner account and select Unofficial transcript. This is a free copy of your transcript.

Official transcripts

There are three ways to request an official transcript from Georgian. The method you use to make your transcript request will depend on your status at the college and who you are sending the transcript to. Access the transcripts webpage to determine your course of action.

How do I get my official transcripts from other schools in a timely manner for my Georgian Credit Transfer application?Georgian College Chevron

A transcript will be considered official if sent to Credit Transfer in one of the following ways:

  • emailed directly from the Registrar’s Office of the previous institution to CTCRegistrar@GeorgianCollege.ca
  • directly from OCAS (Note: be sure to monitor the status of the transcript request on OCAS and send us an email to advise that it has been sent to the institution)

Many institutions can email transcripts directly. It is recommended that you reach out to your previous institution to see what options they provide. Contact CTCRegistrar@georgiancollege.ca if you have further questions or concerns.

FAQs archive

We’ve archived past FAQs for previous semesters, including the August recovery period. Please see our coronavirus (COVID-19) archive.

Where to find information about COVID-19

For detailed information about COVID-19, refer to the following trusted resources:

More information

This page will be continually updated to reflect the most current information regarding coronavirus (COVID-19).

You can also visit the Government of Canada website, or refer to the following resources:

Information for students

Georgian students are advised to visit the student portal for updates and more information about COVID-19.

Information for international students

If you are an international student, please visit our COVID-19 FAQs for International students for updates and information about COVID-19.

Information for employees

Georgian employees are advised to visit the employee portal for updates and more information about COVID-19.