Coronavirus (COVID-19) information

This page is where we will post all information about how Georgian College is responding to COVID-19 pandemic. We will continue to act on the advice of our public health authorities and the Government of Ontario as the situation evolves. Please check this page often as we regularly add new information.

For information specific to international students, visit our international COVID-19 FAQs.

For information on the fall semester for future students, see our update for fall 2020 future students.

Key winter and summer 2020 dates:

Activity

Dates

Summer semester add/drop registration period May 4 to June 1
Summer semester – 12 weeks (remote delivery) May 19 to Aug. 7
Deadline to pay deposit for fall semester June 15
Lab/practical recovery – 3 weeks (for both winter and summer semesters) Aug. 10 to Aug. 28
Fall semester – 13 weeks Sept. 14 to Dec. 18

Updates from President MaryLynn West-Moynes

See below for the latest update from Georgian regarding the COVID-19 situation. To view previous updates, view our coronavirus (COVID-19) archive.

Winter and summer semester lab completion and fall semester plans

May 14 at 3:15 p.m.

Message from President West Moynes to students

Dear new and returning students,

As we prepare to remotely welcome approximately 4,000 new and returning students for the summer semester next Tuesday, I want to provide you with an update on planning activity as we look ahead to the August recovery period and the start of the fall semester. I know many of you have questions and while we still face considerable uncertainty, I remain impressed by your resiliency and I’m immensely proud of what we’ve managed to achieve, and for those just starting with us, will achieve together throughout this challenging time.

Here are some of the things we’re working on.

Completion of winter and summer semester mandatory hands-on practical learning

Your faculty along with many others at Georgian are actively planning to deliver the outstanding mandatory winter and summer semester practical learning during the last three weeks of August. In April, we advised our winter semester students that we would communicate the winter recovery schedule and post it on Blackboard the week of May 25. We are aiming to meet that timeline. As the summer semester is just beginning, details regarding the mandatory summer practical learning activity will be communicated on Blackboard in the coming weeks.

Fall semester

The health and safety of our students and our employees is a top priority as is our commitment to deliver a high quality teaching and learning experience. We plan to deliver our best case fall semester scenario which is to move ahead with continued remote delivery wherever possible and only necessary in-person, on-campus activity will be permitted. It is our intent to confirm these details in mid-June unless there are significant changes in the guidance provided by the Government of Ontario and our health authorities. The fall semester will consist of thirteen weeks of academic activity, classes are slated to begin Sept. 14 and run until Dec. 18 – with one Study Week.

Establishment of working group to guide re-starting campus activity

Guided by the Chief Medical Officer of Health, the province has started to gradually ease certain restrictions in order to re-start the economy. In parallel, we’ve struck a steering committee and working group to establish the parameters for a return to on-campus activities. This will involve a phased approach and comprehensive safety measures to ensure a safe return, and all decisions will be informed by, and made in full compliance with, public health authorities and the Government of Ontario.

Support for students

I know this is a challenging time and students in particular are facing many new pressures. I’d like to remind you of the supports available to you remotely. Connection, self-care and community are more important now than ever.

This week, we also launched a new, COVID-19 hardship bursary to assist regular, full-time post-secondary students registered in our summer semester – both domestic and international, who have a demonstrated financial need. Students who are interested in applying for the COVID Hardship Bursary can find the application form under the “money” tab on Georgian’s student portal. Applications will be accepted starting Tuesday, May 12 until Wednesday, June 3 at 4:30 p.m.

Any Georgian student seeking financial support is encouraged to reach out to our Financial Aid department.

One thing we have all learned is that this pandemic situation is fluid and our greatest strength will be our resiliency in the face of this challenge. Georgian is committed first and foremost to the safety of our students and employees while remaining flexible and agile in our approach to returning to campus. We must be prepared to adapt to new information as it becomes available.  My commitment to you, our students, is that I’ll keep your academic experience and the health and well-being of our entire Georgian community my top priority and I’ll continue communicating with you as our plans develop.

Be Safe, Be Well and Choose Kindness.

MaryLynn

Dr. MaryLynn West-Moynes
President and CEO, Georgian College

FAQs: Academic – winter 2020 semester

Some FAQs for the winter 2020 semester have been archived. Please see our coronavirus (COVID-19) archive.

Final grades for winter semester courses will be posted on Banner starting April 24. Some courses may have a blank grade or “IN” because there may be additional work to complete. Your instructor will advise you of this on Blackboard, the week of May 25. Blank or IN grades will not stop you from registering in summer 2020 courses and proceeding with your program.

Update as of May 14:

We are actively planning to deliver the outstanding mandatory winter semester practical learning from Aug. 10 to 28. In April, we advised our winter semester students that we would communicate the winter recovery schedule and post it on Blackboard the week of May 25. We are aiming to meet that timeline so please check Blackboard then.

Academic standing is a process at the end of each semester that assigns a standing based on your grade point average (GPA) achieved for that semester. The various standings are Good Standing, Probation, Academic Warning, Suspension or Academic Dismissal. Please see the Academic Regulations for more details. Due to some winter 2020 courses being incomplete, you may see an academic standing assigned that may not be your final standing for the winter semester. For the summer 2020 semester only, academic standing will not stop you from registering in the next semester and proceeding with your program. Academic standing will be rerun in early September once all courses for the winter semester are completed.

Georgian College is committed to maintaining a high level of quality learning. Winter 2020 courses were designed to meet learning outcomes and allow all students to complete the semester. If you have concerns about your academic performance in a course, please touch base with your instructor to discuss.

FAQs: Academic – summer 2020 semester

Update as of April 29:

We decided to delay the start of the summer semester by two weeks. The semester will run from Tuesday, May 19 until Friday, Aug. 7, during which programs will be delivered remotely. All students required to complete labs and practical learning components for both winter and summer semester will do so between Aug. 10 and 28.

Note: If your automated online schedule says classes begin earlier, please ignore this. We apologize for the technical difficulty. Classes begin on Tuesday, May 19. Faculty will begin posting instructions for summer semester on Banner on or around Tuesday, May 12.

Update as of April 8: You will receive an email soon with information about your program.

Update as of April 8: You will receive an email soon with information about your program. We also encourage you to visit our frequently asked questions for international students web page for the most current information.

Domestic students: Yes, you can request to defer your acceptance to a future semester, however, approval of the request is based on program availability. To change from May intake to a future term, please contact OCAS to make changes to your application.

International students: Yes, you can request to defer your acceptance to a future semester, however, approval of the request is based on program availability. To change from May intake to a future term, please complete the international request for deferral form and email it to GCintlRecruit@georgiancollege.ca.

All students: If approved, your non-refundable tuition deposit will be transferred to your new semester start date. Exceptions to the non-refundable tuition deposit policy will be reviewed on a case-by-case basis, for programs that are running remotely for Summer 2020, semester one students. For further information, email admissions@georgiancollege.ca.

If your program is available and space permits, you can apply to start your studies in summer semester until June 1, 2020.

Domestic students: To change your intake, please contact OCAS to make changes to your application.

International students: Please email your requested change to gcintlrecruit@georgiancollege.ca.

Update as of May 14:

The semester will run from Tuesday, May 19 until Friday, Aug. 7, during which programs will be delivered remotely (online).

We are actively planning to deliver summer semester practical learning from Aug. 10 to 28. As the summer semester is just beginning, details regarding the mandatory summer practical learning activity will be communicated on Blackboard in the coming weeks.

With remote delivery of the summer 2020 semester, Georgian has outlined some at-home technology requirements to complete your courses online, e.g. internet speed, hard drive specifications, operating system, etc.

The following are minimum technology specifications for all programs. Your program may have unique technology requirements. For program-specific requirements, please see our summer 2020 technology specifications and look to see if your program has additional requirements.

Internet connection

  • 30 Mbps down and 3 Mbps up or greater is recommended

Computer specifications

Basic:

  • Core i3 or Ryzen 3 processor
  • 8GB or more of RAM
  • 250GB SSD disk
  • One full-size USB port
  • Wireless 802.11ac
  • Windows 10

Better:

  • Intel Core i5 or Ryzen 5 processor
  • 8GB or more of RAM
  • 250GB SSD disk
  • One full-size USB port
  • Wireless 802.11ac
  • Windows 10

Best:

  • Intel Core i7 or Ryzen 7 processor
  • 16GB of RAM
  • 500GB SSD disk
  • One full-size USB port
  • High-end graphics video card (consider a dedicated video with 2GB of video memory)
  • Wireless 802.11ac

Mac:

  • A Windows-based computer may serve your general educational purposes better at Georgian College.
  • Note: Mac computers are a program-specific, unique requirement in some college programs.

Additional technology specifications to consider

  • Built-in ethernet port
  • USB C port
  • Two-year warranty
  • Four hours of battery life
  • Nvidia-based dedicated graphics card
  • External USB hard drive for local backup

Note, your existing notebook computer may satisfy the above hardware requirements.

Update as of April 17: Registration opens April 21. Students are given access to registration at different times between April 21 and 23. To find out when your unique registration window opens, click on Check registration status under the Registration menu in Banner.

Starting May 4, you may make changes to your timetable using the Add/Drop/Withdraw feature, also under the Registration menu in Banner.

Staff from the Registrar’s Office host weekly WebEx sessions that you are encouraged to join. They cover topics like how to register for courses, how to change courses (add/drop), how to find your timetable and more. You’ll also receive an introduction to MyPath. Read the article on the student portal for dates and times.

For more registration-related questions, please visit the Registrar’s Office FAQ page on the student portal.

No. Students with a summer OSAP disbursement will still receive their funding. The Financial Aid team will provide the Confirmation of Enrolment information to OSAP, starting 10 business days before the beginning of summer term (May 4). Students who are registered in a minimum 60 per cent course load (40 per cent for students with a permanent disability), will receive the OSAP funding they have been assessed to receive.

You can log in to your OSAP account to see your disbursement amount for the summer term. Students in three-term programs that started in September will not have a summer term disbursement, as all funds were disbursed in September and January.

We know it’s a big adjustment! Staff from our Centre for Teaching and Learning have prepared a Student Remote Learning Kit with lots of great resources. Check it out. Don’t forget you can also connect with your student advisor remotely.

Update as of April 28: WiFi is enabled in parking lots at all Georgian College campuses. Speed decreases the further you are away from the building but you can still get the signal. Remember to adhere to social distancing rules.

At the Barrie Campus, the WiFi signal is boosted to parking lots N, E/H, A, N/H. View the campus map.

Update as of April 28: Any Georgian student currently enrolled at any campus and living in Canada, may request a laptop loan. Please email servicespecialist@georgiancollege.ca with your request. Provide your full name, student number, and name of your academic program.

Laptops are distributed on a first-come, first-served basis. We are currently wait listing for the Summer 2020 semester. We are trying to help students without technology access, while all courses are being delivered online. We cannot guarantee that all requests will be filled. Limited quantities are available.

For more information about laptop loans, please visit the library website.

Updated as of May 12: Here are a few suggestions:

  • Georgian Stores is open for online orders
  • Search Amazon’s used book market
  • Search Facebook groups for used books: Orillia Georgian College Book Exchange, Georgian College Barrie Book Swap, Georgian College Used Textbooks
  • Contact the publisher. Some publishers are making textbooks open access during the health crisis. Use your college email.

When purchasing a used textbook, ensure you are getting the edition you need. Please also take appropriate measures such as keeping a safe distance from others and cleaning any items you come in contact with.

You can find our booklist in one of two places:

  1. In your Banner account
  2. On the Georgian Stores web site. Click the book list tab, choose your campus and enter your student number.

Yes! Online Orientation for new students will take place on Tuesday, May 19 from 9 a.m. to noon. Please visit the Orientation web page for all the event details.

No, there will not be a reading week during the summer semester.

Updated as of May 4: Georgian College is committed to maintaining a high level of quality learning and we expect to meet outcomes of all courses and allowing all students to complete the semester. As such, our standard Academic Regulations and refund policies apply.

If you wish to withdraw from your program with a refund, you will need to submit a Withdrawal Form to RORecords@georgiancollege.ca no later than June 1, 2020. If you submit the form by this date, you will receive a fee adjustment/refund minus the deposit amount.

If you wish to withdraw from your program past the June 1, 2020 deadline, the deadline to withdraw without academic penalty is July 15, 2020. Past the June 1 deadline, you will not receive a refund.

Update as of April 20:

Students are not required to complete their winter or summer 2020 co-op work term.

Co-op students have options, which depend on their individual program and where they are in their progression. These options may include the following:

  • complete a co-op work term from home
  • choose to not do co-op work, with no need to repeat or reschedule the work term
  • request a non-co-op exit or change to a non-co-op version of the program, this means, graduating with a credential that does not include co-op
  • complete a co-op work term in the community after a review of the risk, an informed-consent conversation, and the completion of a signed waiver
  • defer the co-op work term to another semester
  • complete an alternative project

Students are required to register as usual in their co-op terms, and anyone interested in options other than work from home is required to schedule time with their co-op consultant to discuss their options. Program-specific information will also be sent to affected students in the near future. More information can be found on the Georgian Connects site.

Update as of April 20:

Clinical placement officers are in communication with hospitals, long-term care homes and community agencies in order to explore opportunities to begin clinical placements when it’s feasible and safe to do so.

Here’s what students in these programs with a clinical placement need to know:

  • There’s no need to wait – starting April 21, students can go ahead and register for their upcoming courses
  • Monitor the Placement Office web page for updates on clinical preparedness permit requirements
  • International students should fill out the International Student Assessment Form to connect with immigration advisors to ensure their immigration status remains valid

We understand that it may be difficult or impossible for you to update the requirements for your Clinical Preparedness Permit due to the impacts of COVID-19 on services in the province. We are continuing to monitor the situation with respect to permits, and will be working closely with our placement partners and other agencies to provide information as it becomes available.

Please visit the Placement Office web page for the most current information about clinical preparedness permit requirements.

Update as of April 20:

The placement office continues to communicate with community partners to explore opportunities to begin placements when it is feasible and safe to do so.

  • The placement office will be in touch with all summer semester students by email in the next two weeks
  • International students should fill out the International Student Assessment Form to connect with immigration advisors to ensure their immigration status remains valid

Update as of April 23:

Georgian College and the Ministry of Labour, Training and Skills Development have made the decision to postpone delivery of all apprenticeships until fall 2020.

The Ministry will contact you directly when it’s time to resume training. Possible approaches to finishing in-class learning may include:

  • Completing practical learning outcomes online or conducting practical components in class at a later date.
  • Completing the remainder of the class at a later date.
  • Granting a mark based on coursework completed at the time the class was suspended (not including the exam prep component), if the course was approximately 80 per cent complete.

Decisions will be made on a class-by-class basis.

Refunds will be issued for the in-class portion of apprenticeships. If you paid by credit card, you will receive a refund the same way (on the credit card that paid the fee). If you paid by cash or cheque, you will receive a refund cheque by mail.

If you require further information, please call the Ministry’s Barrie apprenticeship office at 705.737.1431 or toll-free 1.800.560.3821.

Update as of April 15:

  • All in-class Continuing Education courses through to Sunday, Aug. 9 have been cancelled. You will be issued a refund for course fees. If you paid by credit card, the refund will be issued to your credit card account. For all other forms of payment, an email will be sent to your student email address; use your student number to accept the e-transfer. If you wish to continue with your training, please register for courses commencing in fall 2020.
  • All online Continuing Education courses will continue to run.
  • Decisions related to motorcycle training will soon be communicated.

For more information, please email ptsregistrar@georgiancollege.ca.

Update as of April 16:

Regularly scheduled OntarioLearn courses will continue to run.

  • Summer semester courses begin Tuesday, May 12 and will run through to Tuesday, Aug. 18.
  • Monthly intake courses will begin Monday, June 1 and run through to Monday, Sept. 7.

Registration is now open. Visit the OntarioLearn page to register. For more information, email ol@georgiancollege.ca.

Georgian’s co-op and career services team has prepared a COVID-19 FAQ for co-op employers. If you have additional questions, please email careerandcoop@georgiancollege.ca.

FAQs: Academic – fall 2020 semester

We’ll add to this section as new information becomes available so please check this page often.

If you are a future student beginning your studies at Georgian in fall 2020, please see our update for fall 2020 future students.

Yes, we’re still open for applications! Domestic applicants can apply via the OCAS website for fall 2020, winter 2021 and summer 2021 intakes. We encourage you to book a phone appointment with a recruiter to discuss your options. Our recruiter will also give you a voucher to apply for free (we’ll cover the $95 OCAS fee).

You can also read our update for future students for more information.

Update as of May 14:

The health and safety of our students and our employees is a top priority as is our commitment to deliver a high-quality teaching and learning experience.

We plan to deliver our best case fall semester scenario which is to move ahead with continued remote delivery wherever possible and only necessary in-person, on-campus activity will be permitted.

It is our intent to confirm these details in mid-June unless there are significant changes in the guidance provided by the Government of Ontario and our health authorities.

The fall semester will consist of 13 weeks of academic activity. Classes are slated to begin Sept. 14 and run until Dec. 18 – with one Study Week.

Return to on-campus activities will involve a phased approach and comprehensive safety measures to ensure a safe return. All decisions will be informed by, and made in full compliance with, public health authorities and the Government of Ontario.

Yes, the deadline for most students to accept their offer for fall 2020 semester is still May 1, 2020.

If you applied to Georgian after May 1, your custom deadline can be found in your acceptance letter or in your  ontariocolleges.ca account.

Yes, the deadline to pay your deposit for fall 2020 semester is still June 15, 2020. Please note, if you receive your offer of acceptance after June 15, the due date is your acceptance expiry date (see your acceptance letter for date, or email admissions@georgiancollege.ca for assistance).

Update as of April 29: Please confirm your offer, even if it’s conditional, in order to save your seat. If you don’t confirm your offer by the confirmation deadline, and if you do not pay your deposit by the payment deadline, you’re at risk of losing your seat.

As long as you’re on track to successfully complete your credits prior to the start of classes in September, and your mid-term grades meet minimum requirements in the courses that your conditional offer is based on, your offer will not be revoked. You can check the minimum grade required on your Banner Web for Admissions. If a specific grade is not stated, then a pass in the course is required. (To find Banner Web for Admissions, go to MyGCLife.ca which takes you to your applicant dashboard. Click on check my application status).

We will work with you if you have any concerns about delays or outstanding courses. Please contact your admissions officer directly to discuss your situation or contact admissions@georgiancollege.ca.

Please connect with Accessibility Services. We can often support students regardless of what documentation is provided. We understand during this time that documentation is challenge to gather.

If you’re a prospective, full-time or part-time student, please email or call us to make an appointment to discuss your eligibility for accommodation. Our email address is studentsuccess@georgiancollege.ca. To connect by phone, please call the number below at the campus you attend/plan to attend.

We can also provide accommodations for writing the College Placement Assessment (CPA) or Health Occupations Aptitude Exam (HOAE) for students who qualify. Please contact us if you feel you need accommodations to write your admission test(s).

  • Barrie – 705.722.1523
  • Orillia, Midland & Muskoka – 705.329.3113
  • Orangeville – 519.940.0331, ext. 1340
  • Owen Sound – 519.376.0840, ext. 2099
  • South Georgian Bay – 705.445.2961, ext. 2099

We look forward to hearing from you!

Haven’t yet applied? Book a one-on-one phone appointment with a recruiter to learn about our programs and campus life.

Already applied? Contact your admissions officer if you have questions about your acceptance offer (their name and contact information is in your Applicant Dashboard at MyGCLife.ca).

You may be able to begin a Gen Ed or communications course in the summer semester, pending availability. Please connect with your program co-ordinator or your student advisor for more information. The deadline to add summer semester courses is June 1. You can find your program co-ordinator’s name on your program web page and your student advisor’s name is available when you log into the Student Portal.

FAQs: Student Services

As we move from in-person to online courses, Georgian Student Services remain open to support you. Read how to contact each service and their hours of operation.

How to contact Student Services during the campus closure

We realize this is a difficult time for everyone and our Mental Health and Well-being team is here to help.

Library Services remain available virtually at all campuses. Please visit the library web site for the most recent updates about research, math, tutoring and writing services. Be sure to check out library FAQs too!

For how to reach all student services during the temporary campus closure, please refer to this article.

Please email itsupport@georgiancollege.ca and include your name, student number and the files you need. A service ticket will be created and staff will try to get you your files as soon as possible.

IT Support at Georgian is available 24 hours a day, seven days a week. Staff and students can access help by sending an email to ITSupport@georgiancollege.ca or calling 705.728.1968, ext. 1732.

For how to reach all student services during the temporary campus closure, please refer to this article.

Update as of April 28:

Testing Services is providing online testing services for admission tests, which include Communications Placement Assessment (CPA), Prior Learning Assessment and Recognition (PLAR) and placement testing.

For your test, you will require a computer and a webcam. The Testing Services team will fully assist you with the entire process.

To request testing services, please call or email the testing centre that is located at the campus your course is offered, or choose the next closest option. A member of the Testing Services team will provide further instructions and answer any questions you may have.

For how to reach all student services during the temporary campus closure, please refer to this article.

Yes. If you were charged, paid for health insurance, and did not opt out, you are covered until August 31, 2020.

Update as of March 24: Following the Premier’s announcement to close all non-essential services in Ontario, all Georgian campuses are closed. Items cannot be retrieved from lockers until further notice, unless in the case of an emergency. In case of an emergency, please call Campus Safety Services at 705.722.5100.

Please visit the Registrar’s Office FAQ page on the student portal for all frequently asked questions about ONEcard during the campus closure, or visit the ONEcard web page.

FAQs: Finances, fees and refunds

Additional FAQs specific to receiving and accepting refunds by e-transfers can be found on the Registrar’s Office FAQ page on the Student Portal.

Please visit the Financial Aid web page for information about OSAP and bursaries.

Financial Aid Officers are here to help so if you want to discuss your individual circumstances, please email financialaid@georgiancollege.ca for support.

On April 22, the federal government announced a $9 billion aid package for eligible postsecondary students. It is called the Canada Emergency Student Benefit (CESB). Visit the Government of Canada’s website to learn about the eligibility requirements for this fund and to apply for the CESB.

Georgian has developed a new $1-million COVID-19 hardship bursary to help ease the financial burden our students are experiencing as a result of the pandemic.

The COVID Hardship Bursary will be split equally among eligible domestic and international students who are enrolled in a regular, full-time postsecondary program for the summer semester and demonstrate an urgent financial need.

The bursary has been established with the support of generous donors, the Georgian College Students’ Association and the Ontario Government.

Applications will be accepted between May 12 and June 3. Read the full story for eligibility criteria and how to apply. If you experience any difficulty with your application, please email covidbursary@georgiancollege.ca.

We will not be issuing refunds for tuition, as we have been able to adjust our delivery to ensure students can still meet learning outcomes. We know this has been a big adjustment for everyone at Georgian and at all colleges in Ontario. It may not look like how we expected, but we’re thankful our classes and student services are continuing remotely so all students have an opportunity finish their courses.

Update as of April 29: If you were enrolled in winter 2020 semester, beginning the week of April 27, you will receive a partial ancillary fee refund for the following services:

  • universal bus pass ($23.25 refund for full-time students at Barrie Campus only)
  • athletics and recreation fee ($29.22 refund for full-time students; part-time students will receive a refund of 32% of the athletics recreation fee)

These fees are being refunded because athletic facilities were closed and in Barrie, the universal transit fee was no longer required once Barrie Transit provided free service.

Refund amounts were calculated based on the number of days students couldn’t access these services.

All other ancillary fees will not be refunded as these services, such as health and counselling services, technical support and others, were provided through remote delivery.

How you will receive your refund

  • If you have a balance owing to the college, the refund will be applied to your Georgian Banner account first, and the remaining balance will be refunded by an email transfer.
  • If you do not have a balance owing, you will receive an email transfer for the full refund amount.
  • The email transfer will be sent to your student email. You can then accept the e-transfer using your student number as the password.

If you have questions about your refund, please look on your Banner account where the refund calculation is explained. If you still have questions, please email studentadvisor@georgiancollege.ca.

We will send information about summer semester ancillary fees soon. In the meantime, we encourage you to register for your summer semester courses and begin your classes on May 19. Your Georgian Banner account will reflect the normal ancillary fee assessment at this time.

Summer semester fees are due on the 11th day of classes – June 2, 2020. For detailed instructions on how to pay, please visit our payment information web page.

Students who have an active parking pass will be refunded the portion of the unused parking fee. Students will receive an email transfer to their student email (first.last@mygeorgian.ca), and can then accept the e-transfer using their student number as the password. Once processed, students should see the notice of e-transfer in their emails within 72 business hours.

PLEASE NOTE: As of April 7, 2020, Georgian will no longer send students cheques (for refunds, scholarships, etc.). Students must still pay tuition through their banks via online banking. Georgian does not accept e-transfer payments.

For information regarding how Synergy is working to support students during this pandemic (including updates on fees), please log in to your Synergy Verified profile.

Yes, if you paid a program fee for a field trip that is part of your curriculum, and the field trip was cancelled due to the pandemic, you will receive a refund. You should have already been notified by email if you are to receive a refund. Please check your Banner account for refund details. If you had an outstanding balance, this refund was applied to your Banner account rather than being sent an e-transfer.

If you lived in an on-campus residence and left early due to the pandemic, you are eligible for a partial refund. You will receive your refund in the mail. It may take 12 to 16 weeks.

FAQs: Registrar’s Office-related

This includes the following services: admission, credit transfer, registration, records, fees, transcripts, enrolment verification, financial aid (OSAP), graduation and convocation.

For additional questions related to the Registrar’s Office, please visit their page on the student portal.

Student systems such as Blackboard and MyPath are still operating as normal. Most student systems are online portals that can be accessed from any computer with internet connection. Check the Student Portal for more information.

For confirmations of enrolment and other verification, please scan (or take a picture) of the document that needs to be filled out and email it to registrar@georgiancollege.ca

We are not currently accepting in-person or phone payments while the college is closed. Tuition deposits/fees can be paid using any of these convenient methods:

  • Flywire (for international applicants/students)
  • banking app
  • online banking
  • online via Banner (only tuition deposits with a credit card).

For detailed instructions on how to pay, visit our finance and fees page. For details regarding Flywire payments, visit our international page.

If you’re a full-time student we can register you into the course and charge your Banner account, which you can pay online. If full fees have not been received within five days, you will be withdrawn from the course.

Any credit will be transferred to your future semesters. If you’re in your last semester, any credit will be refunded to you. Refunds take approximately two to three weeks to process. Cheques are mailed to the address in Banner.

  • Unofficial transcripts: Access your Banner account and select “Unofficial transcript”. This is a free copy of your transcript.
  • Official transcripts: Complete the request for transcript form and email to transcripts@georgiancollege.ca. The cost is $12 per copy. This charge will be added to your Banner account which you can pay through online banking. A PDF copy of your transcript will be emailed to the email address you indicate on the form.
  • Hard copies: Hard copies of transcripts will not be mailed while the college is closed. If you would like a hard copy mailed when the college re-opens, please indicate this on the form. If it is not indicated, no hard copy will be sent. Extenuating circumstances may be considered.

Update as of March 31: June convocation is postponed. Students who successfully completed their program in December or in April will receive their credentials by mail in the summer. Graduates will be invited to a future ceremony when we can celebrate this milestone together.

Update as of April 1: Please email convocation@georgiancollege.ca for information about having your credential mailed. Please note, credentials will not be mailed out while the campus is limited to essential services only, but will be mailed once full service is restored.

FAQ about COVID-19

See below for information about COVID-19. For more detailed information, refer to the following trusted resources:

Coronaviruses are a large family of viruses. They can cause diseases ranging from the common cold to more severe diseases such as Severe Acute Respiratory Syndrome (SARS) and Middle East Respiratory Syndrome (MERS-CoV). Some transmit easily from person to person while others do not. COVID-19 is a new disease that has not been previously identified in humans.

Source: Government of Canada

Human coronaviruses are common and are typically associated with mild illnesses, similar to the common cold.

Symptoms of human coronaviruses may be very mild or more serious, such as:

  • fever
  • cough
  • difficulty breathing

Symptoms may take up to 14 days to appear after exposure to the virus.

Coronaviruses are most commonly spread from an infected person through:

  • respiratory droplets when you cough or sneeze
  • close personal contact, such as touching or shaking hands
  • touching something with the virus on it, then touching your eyes, nose or mouth before washing your hands

These viruses are not known to spread through ventilation systems or through water.

Source: Public Health Agency of Canada

Hand hygiene

Your hands play a major role in the spread of bacteria and viruses that can cause illness.

Handwashing or using a hand sanitizer is the best way to prevent illness. It’s not new, but it works because it removes or kills germs before they can find their way into our bodies. As more bacteria become resistant to antibiotics, proper hand hygiene is essential in protecting your health.

  • Proper handwashing: To make sure you’re washing your hands properly, use soap and water. Wet your hands. Add soap and rub your hands vigorously together for 15 seconds. Rinse hands and dry with a clean towel, then turn off the tap with the towel. It’s the soap combined with the scrubbing action that helps free and remove germs. Also remember to keep nails short and clean, wash wrists and remove watches and jewellery when you wash your hands.
  • Proper hand sanitizing: Alcohol-based sanitizers and gels (minimum 60 per cent alcohol) are also an option, but should only be used when your hands are not visibly soiled or dirty. This is because they do not remove visible dirt. You can find them in most supermarkets and drugstores. When using a gel or sanitizer, rub it on all surfaces of your hands until they’re dry. The gel doesn’t need water to work; the alcohol in the gel kills non-visible germs that cause colds and the flu.

Protect yourself and others from getting sick:

  • Cover up when you cough or sneeze
  • Clean shared surfaces often. Cleaning with soap or detergent physically removes surface dirt and large numbers of germs. Don’t forget to clean commonly touched items like doorknobs, light switches and faucets. Regularly clean your desk and keyboard and avoid eating at your desk.
  • Stay at home if you are sick. When you’re sick, you can spread your illness to those you come in contact with. Stay home from work if you’re sick and keep your children home from school or child care when they have cold or flu symptoms such as fever, runny nose, dry cough, tiredness and muscle aches.

Everyday actions to maintain your immunity and prevent the spread of germs that cause illness:

  • Avoid close contact with people who are sick.
  • Don’t touch your eyes, nose or mouth with your hands.
  • Get plenty of sleep and manage your stress levels. Lack of sleep and high levels of stress can reduce immune functioning, thus lowering the body’s ability to fend off colds and flu.
  • Stay hydrated. Drink plenty of water and avoid alcohol and caffeine, which can be dehydrating.
  • Use a lotion or moisturizing cream to prevent cracks in the skin that can provide an entry point for germs.
  • Be physically active by maintaining a moderate exercise program three to four times a week. It will strengthen the immune system and increase the body’s natural ability to fight infection.
  • Eat healthy, nutritious food; five to nine servings per day of fruits and vegetables is recommended.

If feeling unwell, you should:

  • stay home
  • contact your health-care provider or get free medical advice through Telehealth Ontario at 1.866.797.0000 (toll free)

More information

This page will be continually updated to reflect the most current information regarding coronavirus (COVID-19).

You can also visit the Government of Canada website, or refer to the following resources:

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