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Hospitality - Hotel and Resort Operations Management (Co-op)

Hospitality - Hotel and Resort Operations Management (Co-op) Ontario College Diploma, Co-op

What is Hospitality - Hotel and Resort Operations Management (Co-op)?

Imagine working at 5-star hotels, luxurious resorts, restaurants, clubs, on cruise lines, and more. Consistently in the top colleges for graduate placement, this program offers over 500 hours of paid co-op work. With extensive experiential opportunities including field trips, practical labs, workplace certifications, and study and travel abroad, Georgian College, through our strategic industry partners, opens up an exciting hospitality career. As a professional, students experience a unique lifestyle and meet diverse people from around the world.

Student centered faculty focus on delivering innovative curriculum, industry expertise and employability skills in the pillars of the hospitality industry; entrepreneurial thinking, accounting and finance, marketing and sales, food and beverage, accommodations and human resources management.

Program Outline 2016-2017

Major:
HHRO
Length:
2 Years
Effective Dates:
2016-2017
Delivery:
4 Semesters, plus 1 work term
Credential:
Ontario College Diploma, Co-op
Location:
Barrie
Start:

Fall - Barrie

Winter - Barrie

Summer - Barrie

Contact:

Imagine working at 5-star hotels, luxurious resorts, restaurants, clubs, on cruise lines, and more. Consistently in the top colleges for graduate placement, this program offers over 500 hours of paid co-op work. With extensive experiential opportunities including field trips, practical labs, workplace certifications, and study and travel abroad, Georgian College, through our strategic industry partners, opens up an exciting hospitality career. As a professional, students experience a unique lifestyle and meet diverse people from around the world.

Student centered faculty focus on delivering innovative curriculum, industry expertise and employability skills in the pillars of the hospitality industry; entrepreneurial thinking, accounting and finance, marketing and sales, food and beverage, accommodations and human resources management.

The graduate has reliably demonstrated the ability to:

  • support an industry and workplace service culture by adopting a positive attitude and professional decorum, accommodating diverse and special needs, and contributing as a team member


  • deliver customer service and solutions that anticipate, meet and/or exceed individual expectations, as well as organizational expectations, standards and objectives


  • use marketing concepts, market research, social networks, sales and revenue management strategies, relationship management skills and product knowledge to promote and sell hospitality services, products and guest experiences


  • apply business and revenue models as well as basic accounting, budgeting, financial and administration skills to support the effective management and operation of a variety of organizations delivering hospitality services and products


  • comply with relevant organization and workplace systems, processes, policies, standards, legal obligations and regulations, and apply risk management principles, to support and maintain efficient, safe, secure, accessible and healthy hospitality operations


  • use appropriate technologies to enhance the quality and delivery of hospitality services, products and guest experiences and to measure the effectiveness of hospitality operations


  • keep current with hospitality trends and issues, and interdependent relationships in the broader tourism industry sectors to improve work performance and guide career development


  • use leadership, teamwork, conflict and relationship management skills and tools, as well as knowledge of organizational behaviour, labour relations, employment standards and human rights to contribute to a positive work environment


  • respond to issues and dilemmas arising in the delivery of hospitality services, products and guest experiences by using and promoting ethical behaviour and best practices of corporate social responsibility and environmental sustainability


  • apply basic entrepreneurial strategies when considering new business opportunites within the hospitality and tourism industry


  • apply basic knowledge to make appropriate reccomendations in a food and beverage enterprise.

Co-operative Education is a mandatory component of all Co-op programs at Georgian College; it has been designed as a process by which students integrate their academic education with work experience related to their programs of study. This integration affects much more than simply earning a salary, including the adjustment to the work environment and the development of professionalism. It also reinforces skills and theory learned during academic semesters, develops professional contacts, job knowledge and career path, improves human relations and communication skills, and promotes personal maturity and financial independence.

Students are requested to register, attend and participate in their scheduled co-operative education classes. These classes are scheduled for all first year students and are expected to be completed in order for students to proceed successfully to their first co-op work experiences. To ensure students are eligible to proceed onto any co-op work experience, students should refer to Promotional Status and Eligibility for Co-op as outlined in the College Calendar. Co-op policies and procedures can be located on our website: www.georgiancollege.ca/student-services/co-op-and-career-services/students-tab/

Georgian College follows the Co-operative Education guidelines set out by the Canadian Association for Co-operative Education (CAFCE) and Education at Work Ontario (EWO) by supporting the learning outcomes designed for the program specific graduate profile and curriculum as set out by the Ministry of Training, Colleges and Universities.

Fall Intake - Barrie

Sem 1 | Sem 2 | Work Term | Sem 3 | Sem 4

-------------------------------------------

Fall | Winter | Summer | Fall | Winter

2016 | 2017 | 2017 | 2017 | 2018

Winter Intake - Barrie

Sem 1 | Sem 2 | Sem 3 | Sem 4 | Work Term

--------------------------------------------

Winter | Summer | Fall | Winter | Summer

2017 | 2017 | 2017 | 2018 | 2018

Summer Intake - Barrie

Sem 1 | Sem 2 | Sem 3 | Work Term | Sem 4

-------------------------------------------

Summer | Fall | Winter | Summer | Fall

2017 | 2017 | 2018 | 2018 | 2018

OSSD or equivalent with

- Grade 12 English (C or U)

You must meet ONE of the following requirements to be eligible for admission to these programs:

Secondary school applicants:

- OSS curriculum: OSSD or equivalent, with Grade 12 English (C) or (U) (ENG4C, ENG4U)

Non-Secondary school applicants (19 years or older):

- Any credit Communication course taken at Georgian College

- College preparatory programs including those taken at Georgian College: Hospitality Skills and General Arts and Science*

- Equivalent courses in English taken through secondary school or Independent Learning Centres (at the general, advanced, college or university level)

- Academic and Career Entrance Certificate (ACE) program with communications

- Mature student testing in English that meets the minimum standards for admission (available through most testing services)*

- Ontario High School Equivalency Certificate (GED)

- English, Literature or Communication credit courses from accredited colleges/universities

Home school applicants:

- Applicants can write the mature student testing in English that meets the minimum standards for admission (available through testing services)*

* available from Georgian College. For a complete listing please contact the Office of the Registrar.

14 Mandatory Courses

2 Communications Courses

3 Optional Courses

3 General Education Courses

1 Work Term

To graduate from this program, the passing weighted average for promotion through each semester, from year to year, and to graduate is 60%. Additionally, a student must attain a minimum of 50% or a letter grade of P (Pass) or S (Satisfactory) in each course in each semester unless otherwise stated on the course outline.

Mandatory Courses

ACCT1013 Accounting Fundamentals
FNCE2013 Financial Management for Hospitality and Tourism
FOSR1014 Food Preparation and Theory
FOSR1025 Food and Beverage Service
FOSR2003 Wine, Beer and Spirits
FOSR2008 Food and Beverage Control Systems
MATH1026 Math for Hospitality
MGMT2001 Principles of Management
MGMT2003 Human Resources Management
MKTG1000 Introduction to Marketing
MKTG2034 Hotel and Convention Sales
TOUR1003 Front Office and Guest Services
TOUR1009 Dynamics of Hospitality and Tourism
TOUR2031 Rooms Division/Facility Management
Communications Courses

To be selected at time of registration from the College list, as determined by testing.
Optional Courses

To be selected from College list
General Education Courses

To be selected from College list
Work Term
COOP1040 Hospitality - Hotel and Resort Co-op Work Term 1
Georgian students cater event to help raise funds for the less fortunate

Hospitality programs team up with Hockey Helps the Homeless

Hockey Helps the Homeless is a charitable organization that travels to different communities and raises money for the less fortunate. The charity has teamed up with Georgian College Hospitality programs to make this event successful in the Barrie area. Read more...

Georgian students cater event to help raise funds for the less fortunate

Hospitality programs team up with Hockey Helps the Homeless

Hockey Helps the Homeless is a charitable organization that travels to different communities and raises money for the less fortunate. The charity has teamed up with Georgian College Hospitality programs to make this event successful in the Barrie area. Read more...

For inquiries please contact the appropriate person below.

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